Medical Records Clerk

About the role

Help Keep Exceptional Patient Care Running Smoothly
North Alabama OBGYN Associates is seeking a detail-oriented, organized, and dependable Medical Records Clerk to join our growing team!

Responsibilities

• Maintain an organized system for storing, retrieving, and managing both electronic and physical patient medical records.
• Accurately enter patient demographics, medical histories, clinical documentation, and other relevant information into the Electronic Health Record (EHR).
• Review and update patient records to ensure they remain complete, accurate, and compliant with regulatory requirements.
• Process requests for medical records from patients, healthcare providers, insurance companies, and other authorized individuals in accordance with HIPAA guidelines.
• Perform quality audits to identify missing information or discrepancies and resolve issues promptly.
• Collaborate with providers, clinical staff, and administrative team members to facilitate the timely exchange of medical information.
• Maintain strict confidentiality while adhering to HIPAA regulations and organizational policies.
• Provide professional and courteous customer service when responding to medical records inquiries.
• Support efficient office operations through accurate documentation and effective record management.

Qualifications

• High School Diploma or equivalent.
• Excellent computer skills and the ability to quickly learn new systems.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently while managing multiple priorities.
• Goal-oriented with a strong sense of accountability.
• Excellent communication and interpersonal skills.
• Ability to communicate professionally and compassionately with patients, providers, and external partners.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to multitask in a fast-paced medical office environment.

Preferred

• Previous experience working in a medical office.
• Experience using Electronic Medical Records (EMR/EHR) systems.
• Knowledge of medical terminology and HIPAA regulations.