Jobs · Healthcare · Missouri

Medical Receptionist - Willing to Train!

EyeCare Partners · Kansas City, MO · 1 mo ago
On-siteHealthcareFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. We need to parse the posting. Key info: - Company: Sabates Eye Centers (but overall EyeCare Partners network). Location: Kansas City, MO 64111 - St. Luke's Plaza Office. Travel: Travel to other offices in the Kansas City metro area will be required as needed. We do pay mileage reimbursement! - Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance; 401k + Employer Matching; Paid Time Off (PTO) and Paid Holidays; Paid Maternity Leave; Employee Discounts; Competitive Base Pay - Hours: Full Time; Our offices are open from Monday-Friday 8am-5pm, Saturday 8am-12pm; You may need to work a little earlier/later as needed; You will not work every Saturday, as everyone rotates working Saturdays! - Requirements: High School Diploma or GED Equivalent; Favorable result on Background Check; Basic computer skills; Strong customer service skills; Excitement to learn and grow - Essential Functions: Greet patients and check them in/out for their appointments; Verify medical and vision insurances; Effectively communicate with patients, doctors, and managers; Answer inquiries through phone, email, and in-person requests; Provide exceptional customer service in every interaction - Summary: A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. - ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave; Answer phones (both external and internal); assure prompt, courteous service at all times; Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule; Manage patient flow in the office; Knowledge of common fees charged for common visits and collect correct payments; Complete daily reconciliations / close day / countdown cash drawer; General office duties and cleaning to be assigned by manager - QUALIFICATIONS: Ability to interact with all levels of employees in a courteous, professional manner at all times; Desire to gain industry knowledge and training; Demonstrates initiative in accomplishing practice goals; Ability to grow, adapt, and accept change; Consistently creating a positive work environment by being team-oriented and patient-focused; Commitment to work over 40 hours to meet the needs of the business; Reliable transportation that would allow employee to go to multiple work locations with minimal notice - EDUCATION AND/OR EXPERIENCE: Minimum Required: High school diploma or general education degree (GED); Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience - LICENSES AND CREDENTIALS: Minimum Required: None - SYSTEMS AND TECHNOLOGY: Proficient in Microsoft Excel, Word, PowerPoint, Outlook - PHYSICAL REQUIREMENTS: description. We need to map to sections: About the role (maybe summary), Responsibilities (essential duties), Requirements (maybe education/experience?), Qualifications (skills/abilities), Skills (maybe systems/technology?), Benefits (perks), Pay (competitive base pay), Schedule (hours). We must only include sections if posting has real specific content. We have: - About the role: we have summary paragraph describing role. That's substantive. - Responsibilities: essential duties list. - Requirements: maybe the "Requirements" bullet list (HS diploma, background check, basic computer skills, strong customer service, excitement to learn). Also education/experience could be separate but we can combine. - Qualifications: list of abilities (interact with all levels, desire to gain industry knowledge, initiative, adaptability, positive work environment, commitment to work >40 hours, reliable transportation). Also maybe "Systems and Technology" could be Skills. - Skills: maybe "Systems and Technology" (proficient in MS Office). Also "Basic computer skills" already in requirements. Could separate. - Benefits: Full Benefits Package etc. - Pay: "Competitive Base Pay" (no specific amount). The rule says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here we have "Competitive Base Pay" which is vague but it's stated. Is that considered filler? It's not a specific number but it's a statement. The instruction says avoid filler like "commensurate with experience", "not specified", "N/A", "varies", "TBD". "Competitive Base Pay" is somewhat vague but it's a statement of existence. I'd consider it acceptable to include Pay section with that statement. - Schedule: Hours: Full Time; offices open Monday-Friday 8am-5pm, Saturday 8am-12pm; may need to work earlier/later; not every Saturday; rotation. That's specific enough. Thus we will include all sections. We must not repeat job title as heading. So no heading for "Medical Receptionist (Patient Coordinator)". Use headings as per list. We need to output only HTML fragment, no /. Use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details like travel mileage reimbursement, etc. Where to put? Travel mileage reimbursement is under Perks? It's a perk. Could include in Benefits section maybe as a bullet: Mileage reimbursement for travel to other offices. Also "Full Benefits Package - Medical, Vision, Dental and Life Insurance", "401k + Employer Matching", "Paid Time Off (PTO) and Paid Holidays", "Paid Maternity Leave", "Employee Discounts", "Competitive Base Pay". Also "Travel to other offices in the Kansas City metro area will be required as needed. We do pay mileage reimbursement!" That's a perk/benefit. We need to include location maybe in About the role? Could include location and travel. We need to not include boilerplate like EEO, application instructions, contact phone, etc. Remove those. We must not repeat job title as heading. Also not include Job ID/requisition numbers. We must not include navigation/legal/EEO etc. Thus final HTML:

    About the role

    Sabates Eye Centers, part of EyeCare Partners, seeks a Medical Receptionist (Patient Coordinator) to serve as the first point of contact for patients, setting the tone for their visit through excellent patient care and performing administrative responsibilities to ensure a smooth check‑in/out experience. The position is based in Kansas City, MO 64111 at the St. Luke's Plaza Office, with required travel to other offices in the Kansas City metro area as needed (mileage reimbursement provided).

    Responsibilities

    • Provide exceptional customer service during every patient encounter (in person or via phone).
    • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
    • Answer phones (both external and internal); assure prompt, courteous service at all times.
    • Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule.
    • Manage patient flow in the office.
    • Knowledge of common fees charged for common visits and collect correct payments.
    • Complete daily reconciliations / close day / countdown cash drawer.
    • Perform general office duties and cleaning as assigned by manager.
    • Greet patients and check them in/out for their appointments.
    • Verify medical and vision insurances.
    • Effectively communicate with patients, doctors, and managers.
    • Answer inquiries through phone, email, and in‑person requests.
    But note some duties duplicated; we need to preserve all substantive info but avoid duplication? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't explicitly forbid removing duplicate lines, but we should avoid duplication if it's same content repeated. The posting had Essential Functions list and then ESSENTIAL DUTIES AND RESPONSIBILITIES list with overlapping items. We could combine but must preserve all info; merging is okay as long as we don't lose any detail. We'll combine unique items. Let's list unique duties from both sections: Essential Functions: - Greet patients and check them in/out for their appointments - Verify medical and vision insurances - Effectively communicate with patients, doctors, and managers - Answer inquiries through phone, email, and in-person requests - Provide exceptional customer service in every interaction ESSENTIAL DUTIES AND RESPONSIBILITIES: - Provide exceptional customer service during every patient encounter (in person or via phone). - Display a professional attitude, greet patients promptly with a smile, and thank them when they leave - Answer phones (both external and internal); assure prompt, courteous service at all times - Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule - Manage patient flow in the office - Knowledge of common fees charged for common visits and collect correct payments - Complete daily reconciliations / close day / countdown cash drawer - General office duties and cleaning to be assigned by manager Combine: Provide exceptional customer service (both). Greet patients etc. We'll keep both but avoid exact duplicate sentences. We'll produce a list that captures all. Now Requirements section: Should we separate Requirements (HS diploma, background check, basic computer skills, strong customer service, excitement to learn) and Qualifications (abilities list). But we have both sections available. We'll use Requirements for the bullet list of HS diploma, background check, basic computer skills, strong customer service, excitement to learn. Qualifications for the list of abilities (interact with all levels, desire to gain industry knowledge, demonstrates initiative, ability to grow/adapt/accept change, positive work environment, commitment to work over 40 hours, reliable transportation). Also Education/Experience could be part of Requirements or Qualifications? The posting has EDUCATION AND/OR EXPERIENCE separate. We could include that under Requirements as well (HS diploma or GED, one year related experience). But we already have HS diploma in Requirements; we can add experience bullet. Better: Requirements: HS diploma or GED, favorable background check, basic computer skills, strong customer service, excitement to learn and grow, one year of related experience/training or equivalent. Qualifications: Ability to interact with all levels of employees courteously, desire to gain industry knowledge and training, demonstrates initiative in accomplishing practice goals, ability to grow, adapt, and accept change, consistently creating a positive work environment by being team-oriented and patient-focused, commitment to work over 40 hours to meet the needs of the business, reliable transportation for multiple work locations with minimal notice. Skills: Proficient in Microsoft Excel, Word, PowerPoint, Outlook. Also maybe basic computer skills already covered but we can keep. Benefits: Full Benefits Package - Medical, Vision, Dental and Life Insurance; 401k + Employer Matching; Paid Time Off (PTO) and Paid Holidays; Paid Maternity Leave; Employee Discounts; Competitive Base Pay; Mileage reimbursement for travel to other offices

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