Jobs · Healthcare · Alabama

Medical Receptionist PRN

American Family Care · Mobile, AL · 2 wk ago
HealthcarePart-time

Compensation & Benefits

  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

Responsibilities

  • Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
  • Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
  • Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
  • Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
  • Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
  • Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
  • Protect Patient Information: Maintain organized records while strictly following HIPAA regulations

Qualifications

  • You have experience with insurance verification and medical billing (non-negotiable!)
  • You can explain complex insurance concepts to frustrated patients with empathy and clarity
  • You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands
  • You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting
  • You're tech-savvy with medical billing software and EMR systems
  • You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic
  • You maintain a positive attitude even when dealing with challenging financial conversations
  • You develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare
  • You receive specialized training in insurance verification and patient financial counseling
  • You build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry
  • You be part of healthcare innovation that's expanding nationwide

Career Path

  • Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor — or move into clinic leadership and management as we continue expanding to 500+ locations

Location & Schedule

Location: Our state-of-the-art urgent care facility

Schedule: Part-time with flexible shifts (some evenings/weekends)

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