Medical Receptionist PRN
American Family Care · Mobile, AL · 2 wk ago
HealthcarePart-time
Compensation & Benefits
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
Responsibilities
- Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
- Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
- Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
- Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
- Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
- Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
- Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
Qualifications
- You have experience with insurance verification and medical billing (non-negotiable!)
- You can explain complex insurance concepts to frustrated patients with empathy and clarity
- You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands
- You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting
- You're tech-savvy with medical billing software and EMR systems
- You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic
- You maintain a positive attitude even when dealing with challenging financial conversations
- You develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare
- You receive specialized training in insurance verification and patient financial counseling
- You build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry
- You be part of healthcare innovation that's expanding nationwide
Career Path
- Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor — or move into clinic leadership and management as we continue expanding to 500+ locations
Location & Schedule
Location: Our state-of-the-art urgent care facility
Schedule: Part-time with flexible shifts (some evenings/weekends)