Medical Receptionist - Part Time (Weekend)

Essential Functions

• Warmly greet and direct patients, vendors, and visitors as they enter the practice.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility and collect copays accurately.
• Check-in patients upon arrival and assist with completion of paperwork when needed.
• Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
• Check/prepare lab or imaging reports.
• Verify accuracy of patient information and make appropriate changes or updates in records.
• Conduct follow-up reminder calls to patients when needed.
• Answer phone calls and handle all inquiries in a prompt and professional manner.
• Help patients in distress by responding to emergencies.
• Handle sensitive and confidential patient data appropriately.
• Other related duties as assigned by office manager.

Qualifications

• A highschool diploma or equivalent is preferred.
• Bilingual in English and Chinese is required.
• Excellent verbal, written, and interpersonal communication skills are essential.
• A strong sense of accountability is necessary.
• Dedication to patient satisfaction and safety is important.
• The ability to adapt and be flexible to work in different offices is crucial.
• The ability to work independently and in a team environment is beneficial.
• Strong organizational skills with the ability to manage competing priorities are advantageous.
• Familiarity with an Electronic Medical Record (EMR) system is preferred.

Pay

Salary is based on previous experience and years of service.

Schedule

Part time (weekend)