Medical Receptionist - Obstetrics & Gynecology Rochester Hills
Employment Type: Full time • Shift: Day Shift
About the role
Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.
Responsibilities
- Welcome patients and visitors with professionalism and compassion.
- Check patients in and verify registration and insurance information.
- Schedule, confirm, and reschedule appointments.
- Answer phones, respond to inquiries, and route messages appropriately.
- Collect payments and support accurate billing processes.
- Assist with patient communications, paperwork, and MyChart support.
- Maintain patient records and support day-to-day office operations.
- Partner with providers and clinical staff to ensure a smooth patient experience.
Requirements
- High School Diploma or GED, or between the ages of 15-17 with a valid work permit from their high school.
- Course work in insurance/billing, medical practice education, or seminars preferred but not required.
- 1-2 years of experience in a medical or physician office or customer service environment preferred.
Benefits
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for career growth and professional development.
- Supportive, team-oriented workplace culture.
- Meaningful work helping patients access the care they need.
About us
At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. We honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.