Medical Receptionist/Medical Assistant-Will Train

Key Responsibilities

• Medical Receptionist:
  • Greet and check in patients in a friendly and professional manner
  • Answer and direct phone calls
  • Schedule appointments
  • Handle insurance verifications and prior authorization requests
  • Maintain and update patient records with accuracy and confidentiality
  • Perform general office duties such as scanning, and faxing documents
  • Cookordination with other staff to ensure smooth office operations
• Medical Assistant:
  • Greet patients and escort them to exam rooms
  • Obtain and record vital signs (e.g., temperature, blood pressure, pulse, oxygen saturation)
  • Update electronic health records (EHR)
  • Assist patients with completing necessary forms and paperwork
  • Record patient data, including medications and medical history, in EHR
  • Assist with scheduling appointments, tests, and procedures
  • Support clinical staff during patient examinations and treatments
• Medical Assistant-Procedure Room:
  • Prepare the patient for the procedure by positioning them comfortably and ensuring privacy
  • Help set up sterile fields, instruments, and equipment
  • Hold or assist with positioning medical instruments as directed
  • Ensure all necessary equipment is ready and functioning
  • Clean, sterilize, and maintain surgical instruments or tools
  • Troubleshoot equipment malfunctions or report issues to the appropriate personnel
  • Provide support and reassurance to patients before, during, and after procedures
  • Monitor the environment for cleanliness and disinfect surfaces and equipment
  • Ensure all equipment used is properly sterilized before and after use
  • Schedule patient appointments for follow-up visits or future procedures
  • Answer patient inquiries, provide education on procedure details, and help resolve any concerns
  • Order medical supplies as needed and ensure the procedure room is properly stocked

Qualifications

• A high school diploma or equivalent required
• Previous medical office or receptionist experience preferred but not required
• Familiarity with electronic medical records (EMR) systems a plus
• Excellent communication and organizational skills
• Strong attention to detail and customer service orientation
• Willingness to assist with light clinical duties (training provided if needed)

Additional Responsibilities

• Willingness to cross-train and assist in various clerical and clinical support areas