Medical Receptionist I

About the Role

As Care Coordinator I, you will greet each patient with warmth and enthusiasm, oversee the practice workflow as patients move throughout their visit, and ensure a positive patient experience with consistency and compassion.

At Arthritis Knee Pain Centers, we are committed to providing exceptional, non-surgical, non-opioid, pain-relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is treated as family, with empathy, care, and transparency.

Responsibilities

• Greet patients
• Maintain discretion regarding patient health information
• Collect new patient intake information
• Route insurance information
• Monitor patient wait times
• Route patients
• Chart organization and preparation
• Collect payments

Requirements

• Friendly and service-oriented
• Proficiency in MS Office and patient management software
• Social perceptiveness

Skills

• Knowledge of medical office management systems
• Excellent time management skills and ability to multi-task and prioritize work
• Excellent written and verbal communication skills
• Strong organizational and planning skills

Benefits

• 401K with match
• Paid time off
• Dental, vision, and medical insurance
• Disability coverage
• Bonus eligibility
• Educational programs

Schedule

Monday to Friday, 8:30 AM to 5:00 PM

Work Setting

• In-person
• Office
• Private practice

Company Culture

As a team member, you will receive the support and training needed to succeed in your role. You'll gain a deep understanding of our values, business measures, standards, and operations, with exposure to leadership and participation in developmental events. With 16 medical practices across the US and growing, you will have the opportunity to become part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility.

Our standard of care is to treat every patient as if he or she is a beloved family member. In every patient engagement, we lead with six guiding principles: dignity, compassion, responsiveness, personalization, privacy, and safety.