Medical Receptionist I
Arthritis Knee Pain Centers is seeking a motivated Care Coordinator I (medical receptionist) to greet patients with warmth, oversee practice workflow, and ensure a positive, compassionate patient experience.
Responsibilities
- Greet patients
- Maintain discretion regarding patient health information
- Collect new patient intake information
- Route insurance information
- Monitor patient wait times
- Route patients
- Chart organization and preparation
- Collect payments
Skills
- Knowledge of medical office management systems
- Excellent time management skills and ability to multi‑task and prioritize work
- Excellent written and verbal communication skills
- Strong organizational and planning skills
Requirements
- Friendly demeanor
- Bilingual in Spanish and English
- Proficiency in MS Office and patient management software
- Social perceptiveness and service‑oriented attitude
Benefits
- 401(k) with match
- Paid time off
- Dental, Vision, and Medical insurance
- Disability coverage
- Bonus eligibility
- Medical specialty in Orthopedic Medicine
Schedule
Monday to Friday, 8:30 AM – 5:00 PM
Work Setting
In‑person office environment within a private practice.
Organizational Description
Arthritis Knee Pain Centers is committed to providing exceptional, non‑surgical, non‑opioid, pain‑relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special and treated as family, with care standards that emphasize empathy, transparency, and individualized attention.
Company Culture
Team members receive support and training to succeed, gaining a deep understanding of values, business measures, standards, and operations. With 17 medical practices across the United States, employees join the AKPC family, delivering exceptional patient care in state‑of‑the‑art facilities.
Guiding Principles
- Dignity
- Compassion
- Responsiveness
- Personalization
- Privacy
- Safety