Medical Receptionist - Front & Back Office

Job Description

Hamilton Physical Therapy Services is looking for a motivated and compassionate Medical Receptionist/ Technician Hybrid to join our team. This unique dual-role position plays a vital part in both front office operations and patient care support, helping ensure a seamless and welcoming experience for every patient.

Key Responsibilities

• Welcome and check in patients, answer phone calls, schedule appointments, and manage patient accounts.
• Handle clerical tasks including data entry, filing, referral tracking, collections, and completing system tasks.
• Absorb and observe patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff.
• Prepare patients for therapy sessions.
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
• Assemble, disassemble, and maintain therapy equipment to ensure functionality.
• Perform clinic opening and closing duties, including securing the facility.

Qualifications

• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Careful, patient-focused attitude
• Previous experience in a medical or therapy setting is a plus

Additional Information

• Competitive hourly compensation
• Monday- Friday 8am-3pm part time schedule
• Training and support
• Opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment