Medical Receptionist

About Us

We are a growing Interventional Pain Management practice dedicated to providing compassionate, comprehensive care to our patients. Our team thrives in a fast-paced, supportive environment with a strong emphasis on professional development and career growth.

Position Overview

We’re looking for a compassionate, dependable, and highly motivated Medical Receptionist to join our front office team. If you’re friendly, detail-oriented, and genuinely care about making patients feel welcomed and supported, we’d love to meet you. This role involves managing a wide range of administrative and clinical support tasks in our busy medical practice.

Key Responsibilities

• Greet and check in patients in a friendly and professional manner
• Answer and direct phone calls
• Schedule appointments
• Handle insurance verifications and prior authorization requests
• Maintain and update patient records with accuracy and confidentiality
• Perform general office duties such as scanning, and faxing documents
• Cook up with other staff to ensure smooth office operations

Additional Responsibilities

• Willingness to cross-train and assist in various clerical and clinical support areas, which may include Rooming Technician and Procedure Room Assistant.

Qualifications

• A high school diploma or equivalent is required
• Previous medical office or receptionist experience is preferred but not required
• Familiarity with electronic medical records (EMR) systems is a plus
• Excellent communication and organizational skills
• Ability to multitask and remain calm under pressure
• Strong attention to detail and customer service orientation
• Willingness to assist with light clinical duties (training provided if needed)

Benefits

• 401(k)
• Health insurance
• Paid time off