Medical Reception Professional - Celebration OB GYN

About the role

Join Our Team as a Full-Time Front Desk / Medical Reception Professional! Locations: Celebration, FL | Davenport, FL | Winter Garden, FL | St. Cloud, FL (New location!) About Us: Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.

Key Responsibilities

• Greet patients and visitors warmly, ensuring a positive and professional experience
• Schedule appointments and manage calendars for multiple providers
• Support with managing insurance, benefits and eligibility
• Answer incoming calls and route messages appropriately
• Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
• Perform administrative tasks such as answering calls, scanning, faxing, and data entry
• Communicate effectively with patients and collaborate with the team
• Exhibit excellent customer service skills at all times
• Adhere to HIPAA laws regarding the sharing of personal medical information
• Perform additional duties as needed to support office operations

Minimum Requirements

• A high school diploma or equivalent
• Excellent verbal and written communication skills
• Strong attention to detail and ability to multi-task
• 1+ year experience in Obstetrics & Gynecology
• 1+ year of customer service experience
• Bilingual in English & Spanish (required)
• Team-oriented attitude and a commitment to supporting colleagues and patients

Preferred Qualifications

• Experience with Athena EMR
• Previous medical office or front desk experience
• Experience with insurance, benefits and eligibility

Benefits

• A warm, supportive team environment
• Opportunities to expand clinical skills in women’s health
• The chance to make a meaningful impact on patient lives every day
• A generous compensation package including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more

Schedule

Full-time, 8-hour shifts (M-F)