Medical Practice Tech

About the Role

Provides administrative and basic level clinical support to physician practices to ensure the delivery of quality healthcare services. This role does not function as a formal Medical Assistant but may be required to perform basic, non-invasive rooming and vital-sign skills if needed. Attends training to gain clinical experience before placement into an ambulatory care site.

Responsibilities

• Successful completion of clinical competencies established for the practice site enabling efficient and effective patient flow (e.g., rooming, medication refills, basic patient care skills).
• Successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties that assure all information is current and updated.
• Pends medical orders and medication refills.
• Performs and records vitals and rooming.
• Performs EKG as necessary.
• Handles prescription refill orders.
• Documents telephone encounters.
• Communicates, collaborates, and anticipates the needs of the healthcare team to ensure continuity and quality of care and coordination of services.
• Maintains and cleans environment, work area, and equipment; communicates any equipment malfunctions to appropriate department/unit personnel.
• Stocks and cleans exam rooms after use.
• Communicates malfunctioning equipment/instruments to appropriate department/unit staff and removes from service any malfunctioning equipment.
• Orders and puts away supplies.
• Provides transport assistance to patients when needed (e.g., wheelchair, walker).
• Maintains office logs and rounding summaries.
• Completes paperwork preparation for the office.
• Enters external data into the EMR system correctly.
• Communicates with patients and customers in a respectful and caring manner.
• Completes required continuous training and education, including department-specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives; acts as a role model.
• Is compliant with scope of practice.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality, and efficiency in performing job duties.

Requirements

• High School diploma or GED.

Schedule

• Work Shift: Day
• Scheduled Weekly Hours: 40

Department: PCP Racine