MEDICAL PRACTICE ASSISTANT-PART TIME

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey.

Responsibilities

• Provide medical assistant care under the supervision of physicians, providers, and/or registered nurse(s) in various ambulatory settings.
• Greet patients and guests utilizing AIDET and provide excellent service experience; keep patients informed of delays and offer alternatives.
• Perform administrative duties in ambulatory settings, including rooming functionality and documentation (vitals, pain, reason for visit, review of medications, social, surgical, family, and medical history).
• Complete work in the EMR in-baskets, telephone communication, MyChart messaging, and document in the medical record.
• Obtain reports, results, and medical records; complete insurance/disability forms, precertification/authorizations, point-of-care testing, transcribing orders, or order entry (protocol).
• Assist with bump lists, wait lists, and appropriate work queues (WQs).
• Schedule appointments, including follow-up visits for patients across the healthcare continuum (physician office visits, imaging, lab) in a high customer-service environment.
• Perform patient outreach and call backs for messages received in pools, MyChart messaging, and confirmation calls.
• Administer vaccines and document appropriately per established policies; collect and handle specimens per protocols, including proper labeling and safety handling.
• Assist physicians/providers with monitoring and reporting lab results; file reports, labs, radiology reports, and correspondence in the EMR.
• Obtain prior authorization for medications, procedures, and testing.
• Communicate effectively with multidisciplinary team members and patients, upholding Cooper’s Mission, Vision, and Values while adhering to the Code of Ethical Conduct.
• Maintain working knowledge of regulatory standards and sustain these in daily operations.
• Demonstrate flexibility, multitask in a fast-paced environment, and adjust to patient volume; may be asked to work at other ambulatory offices based on volume.
• Perform other duties as assigned by the manager.

Requirements

• Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
• Experience with electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection.
• Epic experience preferred.
• Excellent organizational, written/verbal communication, and teamwork skills.
• Demonstrated performance of excellent customer service skills.

Qualifications

• High school diploma or GED.
• Graduate of a post-secondary medical assisting education program accredited by NJAC (13:35-6.4) approved certifying body and current certification from a recognized certifying board approved by the NJ Board of Medical Examiners.
• Current BLS/CPR certification through the American Heart Association.

Benefits

• Comprehensive benefits program for full and part-time employees, including health, dental, vision, life, disability, and retirement.
• Opportunities for career growth through professional development.