Medical Operations Executive Coordinator

Responsibilities

• Provide executive-level administrative support to the Medical Director
• Prepare correspondence, presentations, reports, meeting agendas, and executive communications
• Organize confidential records, reports, and executive files
• Serve as the primary liaison between the Medical Director, providers, leadership, and external partners
• Cook up provider vacation requests and maintain provider leave calendars
• Cook up provider schedules and physician on-call rotations
• Aid in the implementation of operational initiatives designed to improve efficiency and patient services
• Cook up special projects assigned by the Medical Director
• Aid in improving provider documentation practices to enhance billing accuracy and regulatory compliance
• Collaborate with Revenue Cycle, Billing, and Clinical Leadership to improve coding and documentation workflows
• Aid in chart audits, quality improvement initiatives, mortality reviews, and compliance monitoring
• Maintain provider CAQH profiles and ensure timely updates
• Monitor provider credentialing and recredentialing requirements
• Track provider licenses, DEA registrations, board certifications, malpractice documentation, continuing education requirements, and other regulatory credentials
• Ensure provider files remain current and compliant with organizational, state, federal, and accreditation requirements
• Monitor attendance, timecard approvals, PTO balances, and vacation scheduling
• Collaborate with Human Resources regarding staffing concerns, scheduling, payroll, and provider compliance
• Support organizational initiatives related to employee engagement, retention, and operational effectiveness
• Support CARF, Joint Commission, Medicaid, Medicare, and other regulatory surveys or audits as assigned
• Develop reports, dashboards, and operational metrics for leadership
• Perform additional duties and special projects assigned

Qualifications

• Associate's degree in medical coding, business administration, Healthcare Administration, or related field preferred
• Bachelor's Degree preferred
• Minimum of two (2) years of executive administrative experience required
• Three to five (3–5) years of healthcare administrative, provider operations, medical staff services, or executive support experience preferred
• Minimum of two (2)) years of Revenue Cycle & Billing Compliance experience
• Experience working in behavioral health or hospital operations preferred
• Excellent organizational and project management skills
• Strong attention to detail and accuracy
• Outstanding verbal and written communication skills
• Ability to prioritize multiple projects in a fast-paced environment
• Working knowledge of healthcare operations and medical terminology
• Knowledge of provider credentialing, CAQH, billing processes, coding concepts, and revenue cycle operations
• Knowledge of HIPAA and healthcare privacy regulations
• Advanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint
• Experience with electronic health record systems (Credible preferred)
• Ability to prepare reports, analyze data, and maintain confidential information
• Ability to work independently while collaborating effectively with multidisciplinary teams
• Strong customer service, interpersonal, and relationship-building skills