Medical Office Support, High Lakes Urgent Care

About the role

High Lakes Health Care, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

Schedule

This position will rotate between our Bend and Redmond locations. Schedule: Monday and Tuesday, 8:00 AM – 7:00 PM; Wednesday and Thursday, 8:00 AM–5:00 PM.

Compensation

Starting at $18/hour

Responsibilities

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Answers routine medical administrative inquiries.
• Prepares and processes correspondence.
• Relays messages, questions, and other relevant information between patients and their clinical team.
• Verifies and updates patient information and provides support services to patients and medical staff.
• Retrieves and sends medical records to offices and individuals as requested and required by state and federal laws.
• Aids in scheduling accuracy for ease and best use of provider and patient time.
• Maintains files and assists in establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

Requirements

• High school diploma or general education degree (GED).
• 1 year customer service experience.
• Typing Skills: 45 wpm minimum.
• Experience in a medical office setting preferred, but not required.

Qualifications

We offer:

• Medical, Dental, Vision with In-Network & Custom Network discounts
• 401(K) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in house

Benefits

Strong performance and attendance may result in a six-month and annual pay increase!

About Our Company

Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right!

General Physical Requirements

• Manual dexterity for office machine operation including computer and calculator;
• stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time;
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds;
• Stress can be triggered by multiple staff demands and deadlines;
• Work is performed in an office environment. Involves frequent contact with staff and patients.