MEDICAL OFFICE SPECIALIST

About Valley Health Physician Alliance

Las Vegas is known internationally as a major resort city, famous for its gambling, shopping, entertainment, and nightlife. Beyond "The Entertainment Capital of the World" and The Strip, Las Vegas offers diverse communities like Summerlin near Red Rock Canyon and Green Valley, providing a great environment for families. Backing these communities is a growing and strengthening healthcare system.

Valley Health Physician Alliance is part of Independence Physician Management (IPM), a subsidiary of Universal Health Services (UHS). IPM develops and manages multi-specialty physician networks and urgent care clinics aligned with UHS acute care facilities, operating in 11 markets across six states and the District of Columbia. Our teams are dedicated to improving health and wellness in the communities we serve.

About the Role

Medical Office Specialists are healthcare professionals who work in the front desk or office area of a healthcare provider’s clinic. They manage communications with patients, insurers, and medical staff, ensuring the delivery of high-quality and cost-effective healthcare consistent with the mission, vision, and values of Universal Health Services.

Responsibilities

• Fulfill patient care responsibilities, which may include:
  • Checking schedules and organizing patient flow
  • Accompanying patients to exam/procedure rooms
  • Assisting patients with walking, transfers, dressing, collecting specimens, and preparing for exams
  • Collecting patient history and performing screenings per provider guidelines
  • Assisting physicians/nurses with procedures and charting
  • Relaying instructions to patients and families
  • Answering calls and providing pertinent information
• Fulfill clerical responsibilities, which may include:
  • Sending/receiving patient medical records
  • Obtaining lab/x-ray reports, hospital notes, and referral information
  • Completing forms and requisitions as needed
  • Scheduling appointments
  • Verifying insurance coverage and patient demographics
  • Managing charts to ensure information is completed and accurate

Requirements

• High School Diploma or equivalent (required)
• Medical Assistant Certificate of Completion and/or one year of experience as a Medical Assistant or Medical Office Specialist (preferred)
• Familiarity with medical terminology (required)
• Experience with patient check-in and check-out processes (according to clinic protocol)
• Knowledge of general medical office procedures
• Understanding of end-of-day cash balancing and charge reconciliation (according to clinic protocol)
• Proficiency in basic computer programs and operating systems, such as Microsoft Office
• Excellent communication, organizational, and interpersonal skills

Benefits

• Competitive compensation and generous paid time off
• Excellent medical, dental, vision, and prescription drug plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings for continuing education with Chamberlain University
• Career development opportunities within UHS and its 300+ subsidiaries
• Pet insurance

More information is available on the UHS Benefits Guest Website.