Medical Office Specialist

About South Texas Health System – Clinics

Join our South Texas Health System Clinics (formerly Valley Care Clinics) team! Providers with South Texas Health System (STHS) Clinics deliver high-quality family medicine, health screenings, and advanced specialized care to the people of the Rio Grande Valley. STHS Clinics is committed to delivering quality healthcare and service excellence. Our clinics are affiliated with South Texas Health Systems’ four acute care hospitals, a behavioral health hospital, six freestanding emergency rooms, and one joint venture hospital. Specially trained and highly experienced, our physician group treats a wide range of conditions using advanced technologies and minimally invasive techniques.

sthsclinics.com

Responsibilities

The Medical Office Specialist (MOS) is responsible for front desk coverage for the medical practice, including:

• Registration, check-in, and collecting co-pays
• Scheduling appointments and billing patients
• Scanning records into EMR, reports, and correspondence
• Possessing medical terminology knowledge and strong organization and communication skills
• Adapting to flexible work schedules and frequent interruptions while maintaining a calm disposition
• Problem-solving and decision-making with reliability, tact, honesty, and discretion in maintaining confidentiality
• Carrying out specific assignments to successful conclusion

Patient Care Responsibilities

• Checking schedules and organizing patient flow
• Accompanying patients to exam/procedure rooms
• Assisting patients with walking, transfers, dressing, collecting specimens, and preparing for exams
• Collecting patient history and performing screenings per provider guidelines
• Assisting physicians/nurses with various procedures and charting
• Relaying instructions to patients/families
• Answering calls and providing pertinent information

Clerical Responsibilities

• Sending/receiving patient medical records
• Obtaining lab/x-ray reports, hospital notes, and referral information
• Completing forms/requisitions as needed
• Scheduling appointments
• Verifying insurance coverage and patient demographics
• Managing charts to ensure information is completed and accurate

Requirements

• High School Diploma or equivalent required
• Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred
• Medical Assistant Certificate of Completion and/or one year of experience as a Medical Assistant or Medical Office Specialist preferred
• Familiarity with medical terminology required
• Experience with patient check-in and check-out process (according to clinic protocol)

Benefits

• Retention Bonus Program (if offered)
• Loan Forgiveness Program (if offered)
• Challenging and rewarding work environment
• Competitive compensation and generous paid time off
• Excellent medical, dental, vision, and prescription drug plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your education with Chamberlain University
• Career development opportunities within UHS and its 300+ subsidiaries
• Pet Insurance

More information is available on our Benefits Guest Website.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.

www.uhs.com