Medical Office Specialist

About the role

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays.

Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers
• Scheduling, canceling, and rescheduling patient appointments
• Checking in patients and properly documenting registration
• Insurance verification and verification of patient demographics
• Filing and retrieving medical records/files
• Copying and faxing duties
• Collecting co-pays and cash from patients, getting authorization on credit cards
• Entering charges, payments, and balancing the day in the computer
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
• Perform other duties as required
• Must read, understand, and adhere to all Physician Services policies and procedures
• Practice and adhere to the Code of Conduct and Mission and Value Statement

Additional duties for Patient Centered Medical Home practices

• Coordinates continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider
• Participates on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home

Qualifications

• Less than one year of experience is required
• One to three years of experience is preferred

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Pay

Hourly wage estimate: $19.29 - $26.50 / hour. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

This response is AI-generated, for reference only.