Medical Office Specialist

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As part of Tennessee Heart and Vascular, you can be a part of an organization devoted to giving back.

About the role

Full-time position (Monday - Friday, days) with no nights, no on-call, no weekends, and no holidays. We are seeking a Medical Office Specialist to provide clerical expertise ensuring all patients receive high-quality, efficient care. Join an amazing team that supports each other and values meaningful patient care.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and properly document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records/files.
• Perform copying and faxing duties.
• Collect co-pays and cash from patients, obtain authorization on credit cards.
• Enter charges, payments, and balance the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Requirements

• One to three years of experience in a medical office setting is preferred.
• High School Diploma or GED required.
• Experience using an EHR system is highly preferred.
• Experience working in a specific specialty is preferred.

Benefits

Tennessee Heart and Vascular offers a total rewards package supporting health, life, career, and retirement for our colleagues. Available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.