Medical Office Representative - Cardiology

About BayCare

BayCare is one of the largest employers in the Tampa Bay area, with a network of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With more than 30,000 team members, the organization promotes a forward-thinking philosophy built on trust, dignity, respect, responsibility, and clinical excellence. BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Role Overview

As a Medical Office Representative, you will support front desk operations in a busy cardiology practice by performing duties related to revenue cycle operations, patient scheduling, registration, and administrative support. This role is essential to creating a positive patient experience while ensuring efficient office operations.

Key Responsibilities

• Performing patient check-in and check-out processes
• Collecting payments and supporting revenue cycle activities
• Scheduling appointments, procedures, and surgeries
• Handling patient inquiries and responding to scheduling needs
• Entering orders and maintaining accurate patient information
• Utilizing various computer programs to manage schedules and patient records
• Managing patient communications and appointment coordination
• Supporting office workflow through administrative and clerical duties
• Maintaining accurate documentation and data entry
• Performing other duties as assigned

Required Qualifications

• Education: High School Diploma or equivalent (GED)
• Six (6) months of Healthcare experience OR six (6) months of Customer Service experience

Benefits

• Medical Benefits (Health, Dental, Vision)
• 401(k) Match and Additional Yearly Contributions
• Paid Time Off
• Tuition Reimbursement
• Yearly Performance Appraisal and Team Award Bonus
• Extensive Training and Mentorship Along with Amazing Career Growth Opportunities
• Community Discounts and More

Location: St. Joseph's North | Lutz, FL
Shift: Days | Monday – Friday, 8:00 AM – 5:00 PM
Schedule: Full-Time | Onsite
Status: Non-Exempt
Weekend Work: None
On Call: No