Medical Office Rep
BayCare Health System · Winter Haven, FL · 1 wk ago
On-siteAdministrativeFull-time
About the role
BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare's top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.
Responsibilities
- Supports the physician's office health care team
- Greets and signs in patients
- Obtains patient information
- Schedules patient appointments
- Assists with patient inquiries
- May arrange for other procedures, laboratory, and consultations with referral doctors
- Collects and posts payments
- Assists patients with billing questions
- Ensures completeness of encounter form prior to patient checkout
- Sorts and distributes mail
- Copies medical records
Requirements
- High School Diploma or equivalent
- 6 months of healthcare experience OR 6 months of customer service experience
- Medical front desk experience highly preferred
Benefits
- Health, Dental, Vision insurance
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts and more
Location: Gessler Clinic
Status: Full Time (non-exempt)
Shift: Mon - Fri 8:00 AM - 5:00 PM