Medical Office Receptionist-Intermediate

Responsibilities

• Performs all front office duties, including checking in patients, ensuring form completion for registration, collecting copays, and assisting patients.
• Creates and verifies full patient registration upon patient arrival.
• Communicates with Benefit Coordinators if new insurance is obtained.
• Communicates with providers as needed regarding patient's arrival, needs or requests.
• Prepares charts, obtains medical record requests, and makes phone calls to request medical records from outside providers.
• Creates new and follow-up appointments as needed for patients and obtains referrals and authorization for visits and testing when necessary.
• Schedules patient appointments and follows up on missed appointments by telephone or mail.
• Maintains order in the office by monitoring the flow of patients, placing them into rooms as needed, and keeping patients and families informed of waiting times.

Qualifications

• Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
• Demonstrates analytical thinking, capable of coordinating work within schedule constraints and handling emergent requirements in a timely manner.
• Demonstrates creativity and alternative thinking, able to develop new ideas supportive of the UT Health Way.
• Proficient in computer skills using Microsoft Office and database programs.
• Excellent communication skills, both verbal and written.

Education

H high school diploma or GED is required.

Required Skills

• Two (2) years of related experience is required.