Medical Office Front Desk Receptionist

About the role

Responsible for greeting and checking patients in and out of clinic, via in-person or on the phone. Schedules patient appointments, takes client payment information, filing and other front desk tasks.

Responsibilities

• Maintains schedules of clinical staff
• Entry and verification of client data
• Collects copayments
• Responsible for technology support for telehealth appointments
• Answers multi-line phone
• Registration of clients in the electronic medical record
• Provides excellent customer service to promote a recovery-focused environment for individuals in need of behavioral health and/or co-occurring services
• Research and verification of insurance benefits and knowledge to apply for alternative payer sources
• Prepare and scan documents to internal Health Information Management (HIM)
• Cross train and perform duties to cover neighboring locations

Requirements

• High school diploma or GED required
• Valid and unrestricted driver’s license is required with driving history of at least 3 years

Skills & Abilities

• Effectively communicate via written, verbal, in person and virtual methods

Physical Requirements

• Standing – 20%
• Sitting – 80%
• Squatting – Occasional
• Kneeling – Occasional
• Bending – Occasional
• Driving – Occasional
• Lifting – Occasional

Pay

$15.00--$21.00 per hour

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Schedule

Full time