Medical Office Associate I, Full Time, Days - AMG Primary Care - Freehold

About the role

The Medical Office Associate is responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. This position manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Sets up appointments and contacts patients regarding appointments, answering billing questions.
• Aids patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.

Qualifications

• Required: High School Diploma or equivalent.
• Prioritizing: Associates degree in Medical Office Management, Business, or related field preferred.
• Experience: 3+ years of experience in a medical office environment or relevant area, 2+ years' administrative experience.

Skills

Principal Accountabilities include managing patient interactions, maintaining accurate records, and ensuring compliance with HIPAA regulations.

Benefits

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings include Medical, Dental, Vision, Prescription Coverage, Life & AD&D Insurance, Short-Term and Long-Term Disability, 403(b) Retirement Plan, PTO & Paid Sick Leave, Tuition Assistance, Advancement & Academic Advising, Parental, Adoption, Surrogacy Leave, Backup and On-Site Childcare, Well-Being Rewards, Employee Assistance Program (EAP), Fertility Benefits, Healthy Pregnancy Program, Flexible Spending & Commuter Accounts, Pet, Home & Auto, Identity Theft and Legal Insurance.

Pay

Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. For internal candidates, the hourly wage or salary (or a range) will be provided upon confirmation of offer.

Schedule

Hours and schedule details will be discussed during the interview process and confirmed at the time of offer.