Jobs · Healthcare · Ohio

Medical Office Assistant (MA) - Franklin Avenue Internal Medicine

Bon Secours Mercy Health · Toledo, OH · 1 mo ago
On-siteHealthcareFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We need to extract content from posting. Let's parse: General Summary: Under the general direction of the physician, assists with the processing of patients in an ambulatory/office setting including diagnostic procedures. Responsible for general clinical and clerical duties associated with direct and indirect patient care. Reports to the Office Manager, supervisor, physician, and/or R.N. Provides care to pediatric, adult and geriatric patients. That's a summary; could be "About the role". Use

About the role

then

with that text. Knowledge, Skills And Abilities: list of requirements: Must be a graduate of an approved Medical Assistant program, or a Licensed Practical Nurse, or have a minimum of 5 years practical experience working as a Medical Assistant. Current certification or licensure required. If not currently certified/registered must obtain within six (6) months of employment. Two years of previous experience in a physician’s office or ambulatory care setting preferred. Must possess current CPR certification. Must possess strong interpersonal and communication skills in order to interact effectively with patients, families, physicians and other personnel. Must demonstrate sensitivity to the patient care situation. Must possess ability to adjust to varying work levels in order to complete multiple tasks based on department’s daily needs. Working knowledge of Microsoft office or equivalent. That's requirements/qualifications/skills. Could split: Requirements (education/experience), Qualifications (certifications), Skills (interpersonal, etc). But we can combine into sections as appropriate. Working Conditions: Works in a patient care environment with some exposure to communicable diseases and unpleasant odors. Work requires prolonged walking, standing, with some lifting, stooping, bending and pushing. Use of proper body mechanics required. Key Job Duties And Responsibilities: long list of duties. Then Benefits section: "As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What We Offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status." Also there is EEO boilerplate which we must remove. Pay: "Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)" is part of benefits but could be separate Pay section. The instruction: include Pay section only if posting actually states them. It does mention Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible). So we can have a Pay section with that. Schedule: Not mentioned explicitly. No schedule info. So we should not create Schedule section. Benefits: we have medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts, Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders, Tuition assistance, professional development and continuing education support. Also mention benefits may vary based on market and employment status – that's somewhat vague but still a statement; we can include but avoid filler like "varies". The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") . So we should not include a Benefits section if the only content is vague like "Benefits may vary based on the market and employment status." However we have specific benefits listed before that sentence. So we can include Benefits section with the list of specific benefits, and maybe note that benefits may vary? That phrase is vague; better to omit it. We'll keep the specific benefits. Pay section: "Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)". That's specific enough. Now we need to decide sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also Working Conditions? Not in the list of allowed headings; only those given. So we must fit content into those headings. Working Conditions could go under Responsibilities? Or maybe under Requirements? But better to incorporate into Responsibilities or maybe as part of About the role? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings. We need to map all substantive info into those categories. Thus: - About the role: general summary. - Responsibilities: key job duties and responsibilities (including working conditions? maybe include working conditions there). Could also include working conditions as part of responsibilities. - Requirements: education/experience prerequisites (graduate of approved MA program, LPN, 5 years experience, two years experience preferred, etc.) - Qualifications: certification/licensure, CPR certification. - Skills: interpersonal/communication, sensitivity, ability to adjust, working knowledge of MS Office, etc. - Benefits: list of benefits. - Pay: competitive pay, incentives, referral bonuses, 403(b). We must not repeat job title as heading. No Job ID. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can group them. Let's extract details precisely. General Summary paragraph: "Under the general direction of the physician, assists with the processing of patients in an ambulatory/office setting including diagnostic procedures. Responsible for general clinical and clerical duties associated with direct and indirect patient care. Reports to the Office Manager, supervisor, physician, and/or R.N. Provides care to pediatric, adult and geriatric patients." We'll put that in About the role. Responsibilities: list from "Key Job Duties And Responsibilities". Let's capture each bullet as
  • . The text includes many sentences; we can break into list items. List: - Directs patients to patient care areas and obtains chief complaint and/or reason for visit, vital signs, height and weight. - Maintains patient flow in clinical areas. - Performs diagnostic testing (EKG, PFT, minor lab) as ordered. - May perform venipuncture. - Maintains appropriate records including documentation, review of chart for current information, patient notes, dictation, etc. - Assists physician with procedures, treatments, minor surgeries and exams as needed. - Provides some basic procedures under the direction of the physician, mid-level provider, or R.N. - Performs some basic triage functions with referral to appropriate medical professional. - Reviews daily schedule to prepare charts for daily appointments. - Follows up on missed appointments. - Perform functions of patient services coordinator such as obtaining and verifying patient demographic information, enter data into the computer, obtaining co-pays and entering billing charges into the computer. - Maintains inventory and stocks exam rooms. - Maintains patient care equipment in good working order to ensure quality control procedures and in accordance with regulatory guidelines. - Assists in ensuring compliance with the state, federal and other regulatory agencies. - Administers medications and documents. - May be required to float based on staffing needs. - Provides service to all age groups. - Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patient served on assigned unit. - Demonstrates knowledge of the principles of growth and development over the life span by completing continuing education program. - Interprets information need to identify each patient’s requirements relative to his/her age-specific need: Neonate Pediatric Adolescent Adult .Geriatric (note formatting weird; we keep as is) - Demonstrates behaviors consistent with Mission and Core Values (Compassion, Excellence, Human Dignity, Justice, Sacredness of Life, Service) of Mercy - Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or employer hotline) any suspected unethical, fraudulent, or unlawful acts or practices. - Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. - Holds self and others accountable for behaviors that promote service excellence. - Adheres to all standards and policies regarding safety/patient safety initiatives. - Is responsible for all other duties as assigned. We should keep all that. Working Conditions: "Works in a patient care environment with some exposure to communicable diseases and unpleasant odors. Work requires prolonged walking, standing, with some lifting, stooping, bending and pushing. Use of proper body mechanics required." We could incorporate into Responsibilities as additional bullet or maybe as part of About the role? Probably better to add as a bullet under Responsibilities. Now Requirements: "Must be a graduate of an approved Medical Assistant program, or a Licensed Practical Nurse, or have a minimum of 5 years practical experience working as a Medical Assistant. Current certification or licensure required. If not currently certified/registered must obtain within six (6) months of employment. Two years of previous experience in a physician’s office or ambulatory care setting preferred." We'll list as bullet points. Qualifications: "Must possess current CPR certification." Could also include that certification/licensure required already covered; but we can keep CPR as qualification. Skills: "Must possess strong interpersonal and communication skills in order to interact effectively with patients, families, physicians and other personnel. Must demonstrate sensitivity to the patient care situation. Must possess ability to adjust to varying work levels in order to complete multiple tasks based on department’s daily needs. Working knowledge of Microsoft office or equivalent." We'll list as bullet points. Benefits: list from "What We Offer": Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education support We need to separate Pay from Benefits? The instruction says include Pay section only if posting actually states them. It does mention Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible). That's pay-related. So we can put that in Pay section. Benefits section then includes medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts, Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders, Tuition assistance, professional development and continuing education support. We should avoid the phrase "Benefits may vary based on the market and employment status." We'll omit that. Now we need to output only HTML fragment. Use

    for each section heading, then
    • for lists,

      for prose. We need to decide which sections get prose vs list. About the role: prose

      . Responsibilities: list

      • ... each duty. Requirements: list. Qualifications: list (maybe just one item). Skills: list. Benefits: list. Pay: list? Could be
        • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
        • . Or could be

          . Since it's a list of items, we can use

            . We must not repeat job title as heading. No extra. Now ensure we preserve all substantive information. Let's double-check we didn't miss any details. From General Summary: we captured. From Knowledge, Skills And Abilities: we split into Requirements, Qualifications, Skills. Check

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