Medical Office Assistant I - IV 633135

About the role

Functions as a Medical Office Assistant in a professional medical office environment.

Responsibilities

• Processing patient visits using clinical EMR system
• Receiving incoming calls and routing electronic phone notes
• Facilitating patient check-out process
• Running reports and preparing cash drawer for daily deposits
• Processing medical claims and payments
• Working a rotating late shift with other Medical Office Assistants
• Maintaining strict confidentiality of all patient health information
• Handling cash accurately
• Adapting to multitask digital and in-person tasks
• Communicating effectively with patients, guests, vendors, and on-campus partners

Requirements

• High School/GED (degree must be conferred on or before agreed upon start date)
• Medical Office Assistant I: Four years clerical and/or customer services experience
• Medical Office Assistant II: One year medical office experience beyond Medical Office Assistant I
• Medical Office Assistant III: Two years at University Health Services beyond Medical Office Assistant II
• Medical Office Assistant IV: Five years at University Health Services beyond Medical Office Assistant III

Qualifications

• Required: High School/GED
• Preferred: High School/GED

Skills, Proficiencies, And/or Knowledge

• Customer service skills, including in-person, telephone communications, and digital interactions
• Ability to learn and communicate medical terminology, processes, and procedures to patients, guests, vendors, and on-campus partners
• Ability to handle cash accurately

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

Pay

Hiring Range: $14.75 - $24.25

Schedule

Work Schedule: Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Benefits

N/A