Medical Office Assistant I, (A266044-2), 204, Diabetes Prevention

About the role

This position is grant funded. Therefore, it is solely dependent of availability of grant funds.

Responsibilities

• Provides direct patient support by obtaining vital signs, performing phlebotomy, and assisting with basic clinical procedures.
• Contributes to patient-centered care by supporting health promotion, disease prevention, and wellness education, particularly for individuals at risk for or living with chronic conditions such as diabetes.
• Delivers training and guidance on disease self-management, nutrition, and physical activity to encourage healthier lifestyles.
• Promotes wellness and enhances quality of life through improved patient awareness, early intervention, and preventive care services, while ensuring a safe, professional, and compassionate clinical environment.

Requirements

• Register patients and program participants; collect intake forms; maintain and update medical and program records; ensure confidentiality in handling all participant information.
• Answer phone calls, emails, and inquiries related to laboratory services and health programs; communicate test results and program information clearly and accurately.
• Conduct basic health screenings, such as blood pressure, blood glucose, height, weight, and BMI; accurately document results in patient charts and program tracking systems.
• Perform blood draws, order laboratory tests, and ensure information is entered accurately; conduct blood draws from homebound patients as needed.
• Collect and perform laboratory tests as directed; process patient charges for lab work utilizing internal software; compile and distribute reports as necessary.
• Prepare, maintain, and ensure the proper functioning of laboratory and screening supplies and equipment (e.g., glucometers, lancets, cuffs, sanitizing tools).
• Maintain office and medical supply inventories and order additional materials as needed.
• Disinfect and sanitize laboratory and office areas, including equipment and furniture, in accordance with safety and infection-control protocols.
• Provide administrative and operational support to program and laboratory staff, including filing, data entry, report preparation, and inventory management.
• Assist with preparation and delivery of group classes, workshops, and health education sessions by creating handouts, organizing sign-in sheets, setting up presentations, and supporting program staff during sessions.
• Welcome participants, explain procedures clearly, respond to questions, and distribute educational materials on healthy living, nutrition, physical activity, and other relevant program topics.
• Cook up and schedule appointments for screenings, follow-ups, program classes, and laboratory services; monitor and record attendance and participation for accurate reporting.
• Coordinate and schedule appointments for screenings, follow-ups, program classes, and laboratory services; monitor and record attendance and participation for accurate reporting.
• Participate in outreach events and community engagement activities, which may occur outside regular hours or on weekends, to promote health education and program awareness.
• Support supervisory direction with professionalism and adaptability, fostering clarity and shared understanding to avoid potential misalignments.
• Ability to fulfill off-site work duties by operating a City vehicle or, if approved, a personal vehicle with eligibility for mileage reimbursement in accordance with City policy.

Qualifications

• Knowledge of basic math and money handling.
• Knowledge of infection control guidelines and PPE use.
• Knowledge of modern office procedures and methods including computers and applicable software, such as Microsoft Office and AS400.
• Knowledge of English grammar, spelling, and punctuation.

Skills

• Ability to perform blood draws.
• Ability to communicate effectively, both orally and in writing, in English and Spanish.
• Ability to establish and maintain effective working relationships.
• Ability to meet schedules and deadlines of the work.
• Ability to maintain the confidentiality of information and professional boundaries.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to comply with all City of Laredo policies and procedures.
• Ability to communicate effectively, both orally and in writing.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.
• Ability to perform essential functions.
• Ability to perform other duties as assigned.

Benefits

• 10 days of paid vacation per year.
• 6 1/2 days sick leave per year.
• Pension plan.
• 16 paid Holidays.
• Paid health.
• Dental plan.
• Life insurance.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.