MEDICAL OFFICE ASSISTANT - CARDIOLOGY

About the Role

Oneida Health is seeking a Medical Office Assistant. This role is a dynamic blend of clinical and administrative responsibilities. The ideal candidate will thrive in a customer-centric environment, showcasing both independence and teamwork. While medical experience is a plus, a customer service attitude is essential.

Responsibilities

• Engage with patients in person and over the telephone with a customer service-oriented approach.
• Collect and record patient data with keen attention to detail.
• Address the needs of patients, visitors, co-workers, and the practice in a positive and timely manner.
• Demonstrate strong computer skills for efficient administrative tasks.
• Maintain a safe and hygienic environment for patients, adhering to infection prevention techniques.
• Assist providers with procedures and examinations.
• Perform treatments and procedures as directed.
• Reassure patients about wait times, giving priority to acutely ill patients.
• Maintain accurate medical records.
• Check equipment and stock supplies as needed.
• Place supply and pharmacy orders as required.
• Facilitate and execute physician orders as directed.
• Coordinate and schedule referrals and surgeries.

Requirements

If you are a motivated and detail-oriented individual with a passion for delivering excellent patient care, we invite you to join our team at Oneida Health. Your contributions will play a crucial role in providing exceptional service to our patients and supporting the success of our practice.

Qualifications

• Education: High School Diploma or equivalent (Required)
• Certifications: Certified Medical Assistant (Preferred)
• Experience: Medical Office: 1 year (Preferred), Computer Skills: 1 year (Required)

Skills

• Exceptional customer service attitude.
• Strong observational and communication skills.
• Ability to work both independently and collaboratively in a team.
• Detail-oriented and organized.

Physical Requirements

• Ability to stand, sit, or move for extended periods.
• Manual dexterity for computer and administrative tasks.
• Ability to lift, push, or pull light to moderate loads.