Medical Lab Assistant-Laboratory * 2nd shift-40hrs/wk

Duties

• Registers office outpatient and contract specimens accurately and promptly utilizing laboratory computer system.
• Receives and interprets physician orders, using all appropriate codes.
• Routes incoming specimens to the appropriate technical area, following University of Michigan Health-West procedures and policies.
• Processes paperwork and documents in the LIS.
• Centrifuges, aliquots specimens, prepares Send-Out tests, including Newborn Screening to the Michigan Department of Health and other departments within the health system.
• Retrieves samples for additional testing and performs document imaging in EPIC as assigned.
• Fills supply request orders by compiling supplies in correct quantities as requested by physician offices within 24 hours of request when needed.
• Communicates with the Shift Supervisor about critical issues with specimens or orders.
• Creates an exceptional experience with each contact via inbound and outbound calls, online chat, email, etc.
• Follows all Lab safety procedures to minimize risk to self and others; reports gaps and escalates as necessary.
• Performs other duties as assigned, including maintaining a current knowledge base of department processes, protocols, and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.

Requirements

• High School diploma or equivalent.
• Completion of Medical Assistant training preferred.
• Previous laboratory experience preferred.
• Proficient use of computers required.
• Knowledge of medical terminology preferred.
• Ability to prioritize workload and multi-task.
• Good verbal and written communication skills.