Medical Information Contractor III

About the role

We are seeking a Medical Information Specialist to provide accurate, balanced, and compliant medical information to healthcare professionals and internal stakeholders. This role will support medical inquiry management, scientific communications, quality review activities, and regulatory compliance.

Responsibilities

• Respond to and document medical information inquiries from healthcare professionals and internal stakeholders.
• Identify and appropriately escalate adverse events, product quality complaints, and other reportable safety information.
• Develop and maintain medical information materials, including standard response documents, FAQs, templates, and scientific content.
• Support escalated medical inquiries and complex case management activities.
• Perform quality reviews of medical information cases and communications to ensure accuracy and compliance.
• Provide training and support to internal teams and external partners as needed.
• Collaborate with cross-functional teams on medical, scientific, and operational initiatives.
• Contribute to process improvements and compliance-related activities.

Required Qualifications

• PharmD or Registered Pharmacist (RPh).
• 2-3 years of medical information experience within the pharmaceutical, biotechnology, or healthcare industry.
• Working knowledge of medical information practices, pharmacovigilance, adverse event reporting, and product quality complaint processes.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Proficiency with Microsoft Office, Outlook, Teams, and related business applications.

Preferred Qualifications

• Experience supporting Medical Affairs or scientific communications functions.
• Experience developing medical information resources and response documents.
• Experience performing quality reviews, training, or compliance-related activities.
• Experience handling escalated medical information inquiries.

Benefits

Full-time employees are also eligible for benefits options such as health coverage, life insurance, disability insurance, and 401k benefits.