Medical Imaging Assistant Float

About the role

This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures.

Responsibilities

• Greeting patients, medical staff and the public
• Answering incoming telephone calls
• Scheduling appointments
• Entering orders and providing general information to customers
• Participating in the resolution of customer problems or collecting necessary data
• Referring complex inquiries to the appropriate department or staff
• Maintaining a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms
• Ensuring that all reports and chart forms are scanned or filed into the patient’s record
• Ensuring that charting forms are labeled and accessible if they are needed
• Maintaining adequate supplies of frequently used, patient education materials
• May be responsible for QC/validations
• Assisting in facilitating requests for patient medical records
• Providing support in the acquisition and distribution of digital patient records
• Digitizing, formatting, and uploading film-based or digital images into PACS
• Maintaining accurate filling system as required based on established department protocols and procedures
• Fulfilling requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and following proper protocols for releasing confidential patient information
• Receiving patient in applicable systems, confirming patient demographics and insurance information and performing insurance verification when required
• Calculating and collecting copays, deductibles, and self-pay
• Totalling charges on patient’s super-bill at check-out
• Enters pending discharges into the system
• Coordinating patient appointments for procedures and treatments that may be required prior to timely discharge
• Processing patient discharges
• Coordinating transportation to care centers and residential homes as requested by patients or physicians
• Printing physician schedules, super-bills, labels and other applicable forms in preparation for next business day
• Pulling and filing patient charts and preparing new patient charts as needed
• Printing and filing transcription notes
• Reconciling charge tickets to each day's schedule, identifying incomplete tickets, missing charge codes or missing diagnosis and notifying clinical staff
• Forwards completed tickets and/or billing package to the business office or billing company
• Absorbing and escorting patients back to the patient exam rooms, taking vitals and patient history; may assist with patient treatment to include peripheral IV insertion, IV discontinuation and Point of Care Testing (POCT) if required by the assigned facility (completion of Banner’s peripheral IV insertion course and validation of skill must be completed prior to any peripheral IV insertion and discontinuation performed. Completion of Banner’s POCT education and validation of skill must be completed prior to any Point of Care Testing being performed)
• Ensuring procedure rooms are stocked appropriately
• Understanding sterile procedure and assisting with setting up sterile trays, where applicable
• Adhering to radiation safety policies
• Assists in the operations of the medical imaging department under direct supervision with technologists and nurses in department

Requirements

• High school diploma/GED or equivalent working knowledge
• Certification for BLS is required
• Must be able to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public
• Working knowledge of medical terminology and computer literacy is required
• The position requires knowledge of commonly used office software and keyboarding skills
• Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously
• Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment

Qualifications

• Prior experience as a transporter, EMT and/or nursing assistant preferred
• Previous experience working with electronic medical records and insurance is preferred
• Knowledge of filing and/or retrieval systems preferred

Skills

• Medical terminology
• Computer literacy
• Keyboarding skills
• Organizational skills
• Face-to-face communication

Benefits

• Relocation assistance
• Tuition reimbursement
• Continuing education programs
• Career growth and promotion opportunities
• Travel medical imaging technologist positions

Pay

Commensurate with experience

Schedule

40 Hours a Week Monday through Friday with occasional weekend shifts