Jobs · Information Technology · Virginia

Medical & Human Services Interpreter - Dari & Pashto - Per Diem

Church World Service · Harrisonburg, VA · 3 wk ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About the role? The posting includes a paragraph about mission and purpose. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. We have content: Intro paragraph about mission: "Imagine waking up...". That's about the role? Could be "About the role". Then "Purpose Provide professional, accurate, and culturally responsive medical interpretation..." That's also about role. Could combine. Responsibilities: long list. Qualifications: includes Required Qualifications and Preferred Qualifications, plus Special Requirements, Accepted Language Proficiency Proof. Skills: maybe Core Competencies. Benefits, Pay, Schedule: Not mentioned. So we should not include those sections. We must not repeat job title. No metadata like Job ID. We must preserve all substantive info, not invent. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide sections: About the role (intro + purpose). Responsibilities (list). Qualifications (maybe split into Required and Preferred? Could be one section with sublists). Skills (Core Competencies). Possibly also Special Requirements as part of Qualifications. We must not create empty sections. Let's extract content. Intro paragraph: "Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home." Then "Purpose Provide professional, accurate, and culturally responsive medical interpretation to support equitable access to healthcare. Ensure compliance with national standards and organizational policies while maintaining confidentiality, integrity, and service quality across all interpreting assignments. Incumbent(s) must be bilingual in Dari and Pashto." We can combine into About the role. Responsibilities: list items each sentence starting with a verb. We'll put each as

  • . Qualifications: Required Qualifications list items. Preferred Qualifications list items. Special Requirements maybe as list. Accepted Language Proficiency Proof maybe as list or prose. Skills: Core Competencies list. We must not include boilerplate like EEO etc. Not present. We must not include application instructions. Not present. Now produce HTML. Structure:

    About the role

    Imagine waking up ...

    Purpose Provide professional, accurate, and culturally responsive medical interpretation ... Incumbent(s) must be bilingual in Dari and Pashto.

    Responsibilities

    • Provide consecutive and simultaneous interpretation between English and the target language in medical, behavioral health, and community healthcare settings.
    • Convey the full meaning, tone, and intent of each message accurately and completely, without adding, omitting, or altering information.
    • Uphold HIPAA and organizational confidentiality standards during all interactions.
    • Perform sight translation of written documents that clients are required to sign at hospitals and medical offices, following professional standards regarding which forms must be translated only in the presence of a healthcare provider.
    • Identify and address linguistic or cultural barriers that may impact understanding between clients and providers.
    • Identify when clients’ rights may be at risk or violated, and use professional judgment to determine when to advocate directly on their behalf or escalate the concern to a supervisor, following established organizational protocols.
    • Assist clients before each medical appointment in completing patient/client forms, health and/or personal history questionnaires, and other intake materials to ensure accuracy and readiness for the visit.
    • Confirm appointment details by calling clients in advance to verify availability and readiness for scheduled services.
    • Support logistical coordination by assisting clients in scheduling, rescheduling, or canceling appointments when needed.
    • Communicate effectively with healthcare providers, front-office staff, and service coordinators to anticipate needs, clarify expectations, and resolve barriers in real time.
    • Advise program management on issues affecting interpretation delivery, client satisfaction, or compliance.
    • Contribute feedback and recommendations to improve scheduling, training, and quality-assurance processes.
    • Serve as a professional representative of the Interpreter Services Program with external clients and community partners, demonstrating discretion, professionalism, and cultural sensitivity.
    • Maintain high standards of service quality across all interpreting assignments.
    • Perform all duties in a culturally and linguistically appropriate manner.
    • Maintain current knowledge of medical terminology, cultural competence, and emerging standards of interpreter practice through ongoing education and professional development.

    Qualifications

    Required Qualifications

    • Bachelor’s degree or equivalent work experience.
    • Certificate of completion of a 40-hour medical interpreter training that adheres to the National Council of Interpreting in Health Care Code of Ethics.
    • Bridging the Gap training is preferred, and others will be evaluated by CWS.
    • Valid certificate that demonstrates proficiency in English and at least one target language relevant to the service area.
    • If the candidate does not have valid proof of language proficiency, by applying for this position they acknowledge that CWS will schedule a language test, the cost of which will be covered by the candidate.
    • Strong knowledge of interpreter ethics, confidentiality, and national standards of practice.
    • Proven ability to manage complex and sensitive interactions requiring discretion and independent judgment.
    • Familiarity with electronic scheduling or case-management systems.

    Preferred Qualifications

    • Minimal 2 years of professional experience as a medical interpreter in hospital, clinic, or behavioral-health settings, especially experience providing interpretation in hospital inpatient or emergency settings.
    • Valid certification through CCHI (Certified Healthcare Interpreter) or NBCMI (National Board of Certification for Medical Interpreters).
    • Prior experience coordinating with multiple departments or external agencies.

    Special Requirements

    • Work is performed primarily on-site at hospitals, clinics, and community healthcare facilities.
    • The role may involve standing or sitting for extended periods and traveling between service locations within the region.
    • Occasional evening or weekend assignments may be required.
    • The interpreter must adhere to infection-control and safety procedures in clinical environments.

    Accepted Language Proficiency Proof

    Proficiency in English: One of the following:

    • Bachelor’s, Master’s, PhD, or any other degree from an institution of higher education in the U.S.
    • High school diploma from a high school in the U.S.
    • TOEFL (Test of English as a Foreign Language): 570+ on paper; 230+ on computer version; 90+ on iBT.
    • FCE (First Certificate in English, Level 3): A
    • CAE (Certificate in Advanced English, Level 4): B
    • CPE (Certificate of Proficiency in English, Level 5): B
    • IELTS (International English Language Testing System) 7.0
    • Parrot: Level ILR 2+ (follow this link https://languagetest.com)
    • TOEIC 9 or above (out of 12)
    • ALTA Language Services – ALTA 9

    Proficiency in Target Language: One of the following:

    • Bachelor’s, Master’s, PhD, or any other degree from an institution of higher education where the Target Language is spoken.
    • High school diploma from a high school in a country where the Target Language is spoken.
    • ACTFL Oral Exams (American Council on the Teaching of Foreign Languages): Advanced Mid-Level (follow this link www.languagetesting.com) – both the OPI (telephonic) and OPIc (computer recording) are acceptable.
    • Parrot: Level ILR 2+ (follow this link https://languagetest.com)
    • ALTA Language Services – ALTA 9

    Skills

    • Communication and Interpersonal Skills: Ability to convey sensitive information with clarity, neutrality, and empathy.
    • Ethical Practice & Integrity: Maintains professional boundaries and confidentiality in complex settings.
    • Analytical & Problem-Solving: Anticipates and resolves linguistic, cultural, or logistical issues affecting service delivery; identifies patterns in recurring communication challenges and proposes actionable solutions.
    • Cultural Competence & Advocacy: Demonstrates awareness of cultural dynamics in healthcare delivery; promotes equitable communication and patient empowerment while maintaining interpreter neutrality.
    • Professionalism & Continuous Learning: Engages in ongoing education in medical terminology, ethics, and trauma-informed communication; maintains readiness for assignments in fast-paced hospital or outpatient environments.
    We used

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    for each subsection? But that would create many sections. The instruction: "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are the possible section headings. It didn't say we cannot use other headings, but better to stick to those. We could combine Required and Preferred Qualifications into one Qualifications section with sub-lists labeled with or

    . Use

    for prose. So we can have

    Qualifications

    then inside we can have

    Required Qualifications:

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      . Similarly for Preferred, Special Requirements, Accepted Language Proficiency Proof. We'll do that. Thus final HTML:

      About the role

      Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

      Purpose Provide professional, accurate, and culturally responsive medical interpretation to support equitable access to healthcare. Ensure compliance with national standards and organizational policies while maintaining confidentiality, integrity, and service quality across all interpreting assignments. Incumbent(s) must be bilingual in Dari and Pashto.

      Responsibilities

        ... list items ...

      Qualifications

      Required Qualifications:

        ... required list ...

      Preferred Qualifications:

        ... preferred list ...

      Special Requirements:

        ... special list ...

      Accepted Language Proficiency Proof:

      Proficiency in English: One of the following:

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