Medical Group Administrator
Jobot · Rumford Point, ME · 4 wk ago
On-siteHealthcareFull-time
Job Details
We're a nationwide healthcare provider with over 50 hospitals and 50,000 employees. We focus on revitalizing hospitals that have the potential to serve their communities more than they currently do.
Responsibilities
- Provide operational leadership for a 360–400 provider, multi-specialty medical group, ensuring consistent performance across clinics, service lines, and support functions
- Lead a true turnaround and restructuring effort (not a growth play), stabilizing operations, restoring financial performance, and building sustainable operating rhythms
- Assess current-state structure, staffing, and workflows; design and execute right-sizing plans for organizations in financial distress while protecting patient access, quality, and safety
- Partner with physician leaders and executive stakeholders to realign strategy, governance, and decision-making during major transitions
- Drive enterprise-wide change management—communicating clearly, setting expectations, addressing resistance, and guiding providers and teams through significant operational and cultural shifts
- Establish and manage key performance metrics (access, panel management, throughput, patient experience, productivity, cost per visit, revenue cycle performance) with transparent dashboards and accountability
- Oversee core practice operations including scheduling, referrals/authorizations, clinic workflow standardization, call center/patient communications, and provider template optimization
- Cook up closely with revenue cycle, finance, and compliance teams to improve charge capture, reduce leakage, prevent denials, and ensure audit readiness
- Build and execute staffing models, hiring plans, training programs, and performance management systems aligned to turnaround priorities
- Engage with the unique needs of rural communities—supporting site-level leaders, balancing access with resource constraints, and aligning operational decisions with community expectations
Qualifications
- 7+ years of healthcare operations leadership within a physician enterprise, multi-site ambulatory network, or hospital-owned medical group
- Demonstrated experience leading a turnaround/restructuring (required), including stabilizing performance, resetting operating models, and executing rapid improvement plans—beyond experience solely scaling or growing organizations
- Proven success right-sizing organizations in financial distress, including labor model redesign, service rationalization, and cost structure improvements while maintaining patient care standards
- Experience operating at scale within a large, multi-specialty group (experience with 250+ providers strongly preferred; 360–400 providers ideal)
- Strong change management capability, with a track record of navigating providers through major transitions (workflow redesign, staffing changes, governance shifts, service consolidation, or new operating models)
- Able to partner effectively with physicians/APPs and clinical leadership—credible communicator who can influence without relying solely on authority
- Working knowledge of ambulatory revenue cycle fundamentals (eligibility, referrals/authorizations, documentation readiness, charge capture, denial prevention) and comfort aligning ops + finance goals
- Comfort working in rural healthcare environments; ideal candidate lives in or is from Maine and understands rural community dynamics, access challenges, and local stakeholder expectations
- Bachelor’s degree required (healthcare administration, business, or related); master’s degree preferred
- EHR proficiency and operational reporting fluency (Epic, Cerner, athena, eClinicalWorks, or similar), with experience using data to drive accountability and execution