Medical Front Office - Willow Park, TX
NORTH STAR DIAGNOSTIC IMAGING, LLC · Fort Worth, TX · Today
On-siteOTHR$18/hrFull-time
About the role
Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; taking patient payments; etc.
Duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
- Optimizes patients' satisfaction by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
- Helps patients in distress by responding to emergencies
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed
Qualifications & skills
- Multi-tasking
- Flexibility
- Telephone Skills
- Customer Service
- Time Management
- Organization
- Attention to Detail
- Scheduling
- Word Processing
- Professionalism
- Quality Focus
Pay & schedule
Monday–Friday, 8:00 am – 5:00 pm with a 1-hour lunch. $18/hour, depending on experience.
Benefits
- PTO per hour worked
- Scrubs