Medical Front Desk Associate

Responsibilities

• Greets all patients and visitors when they arrive.
• Issues correct paperwork, including all consent forms to patient, guardian visitors and vendors.
• Provides patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Reviews and completes all Outcomes Based Electronic Research Database (OBERD) questions daily.
• Grants patient necessary paperwork for procedures, prescriptions or therapy as ordered by the doctor.
• Answers patient questions and provides assistance with Kiosks when necessary.
• Escorts patient to the Pods waiting area.
• Scans all documents into patient charts and empties the fax in-box.
• Cleans and disinfects patient area and kiosks after every patient use.
• May assist other staff members with their duties as workload dictates.
• Empty the recycle bin, shut down lobby TV s and any other devices as required, daily prior to leaving.
• Contributes to team effort by accomplishing related results as needed.
• Travels to appropriate office as assigned by Practice Manger, if required.
• Locks the lobby door after the last patient, prior to leaving.
• Performs other duties as assigned by the Supervisor/Office Manager.
• Responsible for timely and accurate completion of timesheets/ time records for hours worked and payroll processing.
• Time records must be completed and approved by employee no later than close of business on last day of each pay period.
• Responsible for timely completion of all new hire training, departmental training, and yearly compliance training (Hpro) on an ongoing basis.

Requirements

• Authorized to work in the US without sponsorship
• Minimum High School Degree
• One year experience in a healthcare organization
• Computer literacy required

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K with company match
• Holiday / Overtime pay

About the Role

The Advanced Orthopedics and Sports Medicine Institute was founded in 2007 with the merger of two of the areas longest tenured practices, Western Monmouth Orthopedic Associates and New Jersey Orthopedic Associates. For more than 25 years, each has been a leader in providing quality orthopedic and sports medicine care. Together as one, we are even stronger and making a real difference in people's lives. The combined practice allows us to draw on our complementary strengths to deliver exceptional patient-centered, patient-focused care for a better overall patient experience.

Schedule

Monday - Friday