Medical Equipment Technician (Delivery/Setup)

SUMMARY

Delivers, assesses, educates, and documents plan of service to ensure the safe and appropriate use of Medical equipment by performing the following duties.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Provides exceptional customer service to our internal and external customers.
• Contacts patients and provides delivery windows
• Provides delivery, pick up and maintenance of various types of home medical equipment and medical supplies.
• Evaluates home and caregivers to ensure safe and appropriate environment for equipment
• Instructs customer and/or family in the proper and safe use of equipment and/or supplies.
• Makes collections from customers for private pay charges as directed.
• Cleans and tests equipment according to company policy and manufacturers’ specifications.
• Clean, organizes and maintains delivery vehicle according to company policy.
• Accepts on-call service rotation as required by the company.

PHYSICAL DEMANDS

Frequently required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk and hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 70 pounds and occasionally lift and / or move up to 100 lbs. Regularly exposed to outside weather conditions. Driving during inclement weather in all seasons.

REQUIRED LICENSES OR CERTIFICATIONS

• Clean Driving Record
• Valid Chauffer’s License
• Current DOT Medical Examiners Certificate or ability to obtain a DOT Medical Examiners Certificate

OTHER SKILLS

• Strong verbal and written communication skills.
• High level of prioritization skills and appropriate sense of urgency to fulfil services.
• Ability to read and write and perform basic mathematical calculations.
• Exceptional customer service skills.

EDUCATION

A high school diploma or general education degree (GED) is required.