Medical Equipment Field Service Technician
About the role
Company Overview KR Wolfe is a growing company specializing in installation, integration, field service, and renovation solutions that bring today’s technology to life. We support advanced environments across the healthcare, education, commercial, and government sectors. Guided by our commitment to quality, value, and customer service, we operate by our SPIRIT and QUEST core values—delivering exceptional service with integrity, teamwork, and care.
Job Summary The Medical Equipment Field Service Technician is responsible for performing on-site inspections, troubleshooting, documentation, and minor repairs of medical equipment within healthcare environments. This position will inspect equipment for potential issues, access internal components as needed, document findings through detailed notes and photographs, and perform minor repairs within the technician’s scope of work. When additional or more complex repairs are required, the technician will communicate findings and coordinate with internal teams, manufacturers, or other technical resources to support resolution. This is a hands-on, travel-based position requiring strong mechanical aptitude, attention to detail, troubleshooting skills, and the ability to work professionally within active healthcare facilities.
Responsibilities
- Perform scheduled inspections and evaluations of medical equipment at customer locations
- Troubleshoot equipment to identify visible, mechanical, electrical, or operational issues
- Safely remove and reinstall equipment covers, panels, and other components to access internal areas for inspection
- Perform minor repairs, adjustments, or component replacement when within the technician's approved scope of work
- Take clear and detailed photographs of equipment, internal components, damage, deficiencies, and completed work
- Document inspection results, equipment conditions, troubleshooting steps, and recommended next steps
- Identify conditions requiring additional technical support or more extensive repairs and escalate findings to the appropriate team