Medical Equipment Customer Service
About the role
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. This role offers the opportunity to make a meaningful impact every day.
Responsibilities
- Assist with office operations including supply monitoring, deposits, and batch reporting.
- Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
- Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
- Cookordinate documentation and service setup for respiratory products.
Requirements
Essential Job Duties And Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.)
- Ability to work cooperatively with others.
Qualifications
Experience in home healthcare, medical billing, or insurance verification is preferred.
Skills
Strong communication skills, ability to work in a fast-paced environment, and attention to detail are essential.
Benefits
N/A
Pay
N/A
Schedule
N/A
Equal Opportunity Employer
Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.