Medical Equipment Branch Manager

About the role

Rotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. If you have a background in healthcare management—especially in respiratory therapy or DME—and are passionate about delivering exceptional patient care through operational excellence, this is your opportunity to lead a high-impact team.

Responsibilities

• Manage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.
• Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.
• Maintain strong relationships with referral sources, physicians, and healthcare partners.
• Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
• Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
• Conduct staff training, performance evaluations, and succession planning.
• Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
• Collaborate with regional leadership and corporate departments to meet strategic goals.
• Participate in quality improvement initiatives and JCAHO compliance programs.
• May assist with deliveries, on-call coverage, and patient support as needed.

Requirements

• Employment is contingent on background check (company-wide). Results will not be used automatically to disqualify individuals; the Company will conduct an individualized assessment.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Qualifications

• Required Education and/or Experience
  • High school diploma or GED equivalent
  • State-Specific Requirements
    • Florida: Must have two years of experience in business management or a college degree in business or a healthcare-related field
    • North Carolina: Must hold a Bachelor's degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs
    • Wyoming: Must have a minimum of two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor
• Preferred Education and/or Experience
  • Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent experience in HME, home health, or healthcare operations)
  • Experience with medical equipment, respiratory therapy, or DME services
  • Familiarity with medical billing, insurance reimbursement, and regulatory compliance
  • Background in healthcare administration or medical record management
  • At least four years of related work experience
  • Working knowledge of medical terminology

Skills

• Strong attention to detail and ability to multi-task effectively
• Excellent verbal and written communication skills in English
• Ability to interpret and respond to various forms of communication (verbal, written, visual)
• Maintain confidentiality and handle sensitive information with discretion
• Demonstrated problem-solving, time management, and organizational skills
• Capable of working independently and collaboratively within a team

Technical Proficiency

• Proficient in Microsoft Office (Outlook, Word, Excel)
• Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet)

Physical Requirements

• Ability to lift and transport equipment as needed
• May be required to drive a company vehicle, participate in on-call rotations, and make home deliveries
• Must be able to sit, stand, walk, talk, and listen for extended periods
• Requires close vision for reading small print on screens and paperwork

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non-exempt positions (as applicable)
• Commission for Account Executives
• Bonus and incentive opportunities
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement (as applicable)
• Employee discount and recognition programs
• Employee Assistance Program (EAP)
• 401(k), HSA, and FSA/Dependent Care FSA
• Medical, prescription, dental, and vision coverage
• Life insurance, disability, accidental death, identity protection, and legal services
• Meru Health mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings Solutions programs
• Hepatitis B (HEPB) and TB vaccinations