Medical Equipment Branch Manager

About the role

Rotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. This role leads a team delivering respiratory and DME services to patients in their homes, ensuring compliance, efficiency, and profitability while maintaining strong relationships with referral sources, physicians, and healthcare partners.

Responsibilities

• Manage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.
• Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.
• Maintain strong relationships with referral sources, physicians, and healthcare partners.
• Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
• Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
• Conduct staff training, performance evaluations, and succession planning.
• Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
• Collaborate with regional leadership and corporate departments to meet strategic goals.
• Participate in quality improvement initiatives and JCAHO compliance programs.
• May assist with deliveries, on-call coverage, and patient support as needed.

Requirements

Employment contingencies

• Background check (company-wide) — results assessed via individualized assessment considering position duties, nature/timing of offense, and rehabilitation evidence.
• Drug screen (when applicable for the position).
• Compliance with healthcare facility credentialing process (when applicable).
• Valid driver’s license in state of residence with a clean driving record (when applicable).

Required education and/or experience

• High school diploma or GED equivalent.

State-specific requirements

• Florida: Two years of experience in business management or a college degree in business or a healthcare-related field.
• North Carolina: Bachelor’s degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs.
• Wyoming: Minimum of two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor.

Qualifications

Preferred education and/or experience

• Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent experience in HME, home health, or healthcare operations).
• Experience with medical equipment, respiratory therapy, or DME services.
• Familiarity with medical billing, insurance reimbursement, and regulatory compliance.
• Background in healthcare administration or medical record management.
• At least four years of related work experience.
• Working knowledge of medical terminology.

Skills

Skills and competencies

• Strong attention to detail and ability to multi-task effectively.
• Excellent verbal and written communication skills in English.
• Ability to interpret and respond to various forms of communication (verbal, written, visual).
• Maintain confidentiality and handle sensitive information with discretion.
• Demonstrated problem-solving, time management, and organizational skills.
• Capable of working independently and collaboratively within a team.

Technical proficiency

• Proficient in Microsoft Office (Outlook, Word, Excel).
• Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet).

Physical requirements

• Ability to lift and transport equipment as needed.
• May be required to drive a company vehicle, participate in on-call rotations, and make home deliveries.
• Must be able to sit, stand, walk, talk, and listen for extended periods.
• Requires close vision for reading small print on screens and paperwork.

Benefits

• Generous paid time off and paid holidays.
• Overtime pay for non-exempt positions (as applicable).
• Commission for Account Executives.
• Bonus and incentive opportunities.
• Fixed and variable car reimbursement for Area Managers and Account Executives.
• Car, mileage, and telephone reimbursement (as applicable).
• Employee discount and recognition programs.
• Employee Assistance Program (EAP).
• 401(k), HSA, and FSA/Dependent Care FSA.
• Medical, prescription, dental, and vision coverage.
• Life insurance, disability, accidental death, identity protection, and legal services.
• Meru Health mental health and Mercer SmartConnect Medicare programs.
• Livongo Diabetes and High Blood Pressure programs.
• Healthcare Bluebook and RX Savings Solutions programs.
• Hepatitis B (HEPB) and TB vaccinations.