Medical Documentation Specialist - In office/Hybrid position
Key Responsibilities
- Documents to include, but not limited to, medical documentation i.e. certificates of medical necessity, pharmacy prescriptions and lab work.
- Develop and maintain positive relationships with medical offices.
- Communicate with customer on issues relating to documentation and missing information.
- Data entry of updated customer account information for claim processing.
- Be knowledgeable of healthcare products, Medicare requirements, and various types of insurance coverage to determine customer eligibility.
- Outbound calls to physician offices to obtain all documentation and required forms.
- Faxing of forms or documents for completion by prescribing doctors.
Job requirements
- Self-starter with the ability to work independently to achieve desired results.
- Clinical background helpful but not necessary.
- Efficient in Microsoft Outlook and Excel.
- Good organizational skills and multitasking ability
- Excellent telephone skills required.
- Word processing ability at minimum of 30 WPM.
- Good cognitive reasoning ability.
- Detailed and thorough work orientation.
- Minimum 1-2 years experience in a consumer service organization or healthcare environment.
- High School Diploma or GED Equivalent
About Edwards Health Care Services, Inc.
Edwards Health Care Services, Inc. (EHCS) is a national direct-to home medical supply provider of high quality medical and diabetes products that support the needs of individuals with diabetes and other conditions. For over 25 years, EHCS have been lighting the way to better health by providing customers an easier way to have products delivered directly to their door. By partnering with healthcare professionals, product manufacturers, and a large network of government and private insurers, EHCS prides itself on personalized customer service and a simplified, seamless order process for every customer…every time!
To learn more about this position and to view other openings, visit our career site: https://www.gemcorehealth.com/careers/
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About GEMCORE
GEMCORE, a family of companies headquartered in Hudson, Ohio - Edwards Health Care Services, GEMCO Medical, GemCare Wellness, and GEM Edwards Pharmacy - offers a core set of healthcare solutions by partnering with manufacturers, providers, employer groups, insurance groups, and patients to deliver high quality healthcare products and innovative services to proactively better lives.
To learn more about this position and to view other openings, visit our career site: https://www.gemcorehealth.com/careers/
or
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