Medical Documentation Specialist

THE POSITION

We are looking for a full time Medical Documentation Specialist to join our exceptional customer service team who is committed to helping our patients thrive. Our Customer Service department is a fast-paced, high-energy environment and you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations. You will also be surrounded by a close-knit and supportive group who all have the same dedication to serving medically complex children and their families.

Qualifications

• Ensures medical records are complete and accurate per regulatory and company standards
• Inputs medical records in accordance with time standards
• Audits records and prepares reports on inaccuracies
• Confers with prescribers and other health personnel to assure complete, current, and accurate medical records
• Researches records to locate health data as requested
• Maintains and utilizes a variety of health record indexes and storage and retrieval systems
• Operates computer to process, store, and retrieve health information
• Aids in identification of medical records needed for research using both manual and computer indexes
• Aids Customer Service Department in special studies or research
• Presents an overview of medical records process to new staff
• Prepares input for computerized medical information systems and for processing forms and documents
• Processes Hospital Board to track patient admits to and discharges from the hospital
• Updates patient records when notified of patient information changes
• Maintains prescribers databases
• Processes approved release of information requests

Benefits

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• A supportive and fulfilling work environment where your contributions directly impact children’s health and well-being