Medical Director (San Gabriel Valley)

About the role

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

Responsibilities

• Directly manage a multi-disciplinary team of nurse practitioners and physicians to ensure coordinated and high quality care delivery.
• Track and analyze clinical performance metrics related to health outcomes and utilization rates. Use this data to identify areas for improvement and implement strategies to enhance overall care quality.
• Participate in community stakeholder meetings and address any issues related to care provided to their residents.
• Provide education and guidance to other clinical team members related to geriatrics, complex care, and palliative care.
• Actively participate in provider meetings and quality improvement initiatives aimed at improving patient outcomes.
• Provide primary medical care services to patients residing in their place of residence.
• Collaborate with program nurse practitioners and other interdisciplinary team members to manage complex patients by conducting in-person and virtual patient rounds in tandem with other team members.
• Participate in a telephonic on-call program to support team members after hours and weekends.
• Provide immediate support to team members to urgent care needs for members such as change in medical condition or goals of care discussions.
• Maintain accurate and up-to-date electronic medical records (EMRs) and other relevant documentation.
• Adhere to regulatory requirements, and coding/documentation standards, guidelines, and quality measures set forth by Medicare and other relevant authorities.

Qualifications

• Doctoral Degree M.D. required.
• Unrestricted State Medical License required.
• Geriatrics/Palliative care experience.
• 5+ years of related experience as a physician, preferably with home-based visits, geriatrics, chronic disease management, and hospice and/or palliative care.
• Experience with virtual care/telehealth preferred.
• Knowledge of the treatment of complex chronic diseases, such as dementia, diabetes, heart failure, and COPD.
• Ability to identify team needs and coordinate with other resources/programs appropriately.
• Knowledge of HCC and ICD-10 coding and documentation.
• Knowledge of wound care and management.
• Knowledge of CMS guidelines and Medicare Advantage Managed Care.
• Comfortable with initiating goals of care and end of life discussions.
• Strong interpersonal skills and change agent mindset needed to build relationships with healthcare team and patients.
• Cultural competence and sensitivity required, multilingual skills preferred.
• Knowledge of and ability to maintain HIPAA requirements.
• Adaptable and open to change and problem-solving.
• Knowledge of and/or ability to learn basic technological skills (Word, Excel, PowerPoint, Outlook, EMR) and open to new technology.