Medical Director - San Bruno, CA

About the role

VEG is a veterinary emergency medicine company founded in 2014 with a mission to improve the emergency experience for both people and their pets. We operate 24/7, 365 days a year, and strive to create a better emergency experience for everyone involved, including our VEGgies.

THE JOB

• Establish and maintain a positive culture through team huddles, recognizing achievements, and demonstrating appreciation for the VEG Spikes, our unique, customer-centered approach.
• Create a culture where doctors and technicians collaborate to deliver clinically excellent care.
• Lead team meetings focusing on relationship building, medical quality, team member concerns, hospital performance, and clinical team well-being.
• Aid in the growth and development of the doctor team through 1:1 meetings and personalized development plans.
• Head VEG's patient safety initiative to ensure safe and clinically excellent care is delivered.
• Develop a strategy for doctor recruitment, candidate experience, and succession planning in collaboration with your talent partner.
• Partner with your market owner to establish and implement a marketing strategy.
• Ensure your VEG is compliant with federal, state, and local regulations.

WHAT YOU NEED

• A DVM, VMD, or equivalent degree with 5+ years of traditional 24/7 ER experience and critical case management.
• Unrelenting passion for customer satisfaction through providing the highest medical care to patients.
• Training in emergency surgery/endoscopy preferred.
• Leadership skills training and mentorship experience preferred.
• Willingness to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs.
• Ability to work in a fast-paced environment with people from all backgrounds and different personality types.

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives.
• Having a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's accomplishments.
• Finding a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results.
• Curious by nature; asking insightful questions and continuously seeking out opportunities to learn and grow your skills and knowledge.

HOW WE INVEST IN YOU

• Competitive compensation including base salary of $260k - $290k + quarterly and yearly bonus potential, and 401K match.
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling.
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success.
• Clinical student loan repayment so you don't need to worry about your student debt.
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families.
• Flexible work schedules to support your life outside of work.
• An employee referral program, so our awesome people can bring in more awesome people.
• The little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry.

DEI

We are devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. Our mission is "Helping people and their pets when they need it most," and we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work.