Medical Director/CMO

Position Summary

The Medical Director provides physician leadership for the clinical operations, quality, patient safety, and strategic direction of First Flight Health Centers. As a member of the senior leadership team, the Medical Director oversees clinical policies, quality improvement initiatives, provider performance, regulatory compliance, and value-based care strategies to support the delivery of high-quality, patient-centered care. In addition to administrative leadership responsibilities, the Medical Director maintains an active clinical practice providing comprehensive primary care services.

Administrative Duties And Responsibilities

• Serves as the senior physician leader responsible for the organization’s clinical strategy, quality, patient safety, and medical oversight.
• Reports directly to the Chief Executive Officer and serves as a member of the senior leadership team.
• Provides oversight of the quality, appropriateness, and consistency of medical care delivered by licensed clinicians.
• Provides leadership, mentorship, coaching, and professional development to physicians, advanced practice providers, and other licensed clinicians, fostering a culture of accountability, collaboration, and clinical excellence.
• Responsible for performance management, annual evaluations, corrective action, and other personnel matters involving direct reports in collaboration with the Chief Executive Officer and Human Resources.
• Collaborates with senior leadership to establish and implement strategic clinical goals, service delivery models, and organizational priorities.
• PARTNERS WITH OPERATIONAL LEADERSHIP TO OVERSIGHT PROVIDER PRODUCTIVITY, PANEL MANAGEMENT, UTILIZATION REVIEW, ACCESS METRICS, AND PERFORMANCE-BASED INCENTIVE PROGRAMS.
• Ensures providers have the clinical resources, training, support systems, and interdisciplinary care infrastructure necessary to practice at the top of their license.
• Participates in provider recruitment, onboarding, retention, and succession planning in partnership with the Chief Executive Officer and Human Resources.
• OVERSEES PROVIDER CREDENTIALING, PRIVILEGING, REAPPOINTMENT, AND SCOPE-OF-PRACTICE DETERMINATIONS IN ACCORDANCE WITH ORGANIZATIONAL POLICY AND REGULATORY REQUIREMENTS.
• Supports grant development, program expansion, and strategic partnership initiatives.
• REPRESENTS THE ORGANIZATION IN COMMUNITY OUTREACH, PUBLIC SPEAKING ENGAGEMENTS, ADVOCACY EFFORTS, AND EXTERNAL PARTNERSHIPS.
• PERFORMS OTHER DUTIES AS ASSIGNED BY THE CHIEF EXECUTIVE OFFICER.

Clinical Functions

• Maintains an active panel of patients and provides direct patient care consistent with organizational productivity and access expectations.
• PROVIDES CLINICAL CONSULTATION, MENTORSHIP, AND SUPERVISION TO PHYSICIANS, ADVANCED PRACTICE PROVIDERS, NURSES, AND OTHER CLINICAL TEAM MEMBERS TO SUPPORT HIGH-QUALITY, EVIDENCE-BASED CARE.
• OVERSEES THE DELIVERY OF MEDICAL CARE ACROSS CLINICAL SITES THROUGH CASE REVIEW, CLINICAL CONSULTATION, CHART REVIEW, AND PROVIDER PERFORMANCE FEEDBACK.
• DEVELOPS, IMPLEMENTS, AND PERIODICALLY REVIEWS CLINICAL POLICIES, PROTOCOLS, STANDING ORDERS, AND EVIDENCE-BASED STANDARDS OF CARE.
• SERVES AS SUPERVISING OR COLLABORATING PHYSICIAN FOR ADVANCED PRACTICE PROVIDERS IN ACCORDANCE WITH STATE LAW, LICENSED REQUIREMENTS, AND ORGANIZATIONAL POLICY.
• LEADS CLINICAL TRANSFORMATION INITIATIVES, INCLUDING TEAM-BASED CARE, INTEGRATED CARE DELIVERY, AND NATIONAL COMMITTEE FOR QUALITY ASSURANCE PATIENT-CENTERED MEDICAL HOME STANDARDS, TO IMPROVE ACCESS, QUALITY, AND PATIENT OUTCOMES.
• PARTNERS WITH OPERATIONAL LEADERSHIP TO OPTIMIZE PROVIDER SCHEDULING, PATIENT ACCESS, PANEL MANAGEMENT, CONTINUITY OF CARE, AND EFFICIENT CLINICAL WORKFLOWS.
• PROVIDES CLINICAL INPUT ON MEDICAL EQUIPMENT, CLINICAL TECHNOLOGY, AND OTHER RESOURCES NECESSARY TO SUPPORT SAFE AND EFFECTIVE PATIENT CARE.

Quality Assurance/Quality Improvement

• SERVES AS CHAIR OF THE QUALITY ASSURANCE AND RISK MANAGEMENT COMMITTEES.
• PROVIDES PHYSICIAN LEADERSHIP FOR CLINICAL QUALITY, PATIENT SAFETY, REGULATORY COMPLIANCE, RISK MANAGEMENT, AND POPULATION HEALTH INITIATIVES WHILE MAINTAINING AN ACTIVE CLINICAL PRACTICE.
• CHAIRS OR DESIGNATES PHYSICIAN LEADERSHIP FOR QUALITY IMPROVEMENT, PEER REVIEW, RISK MANAGEMENT, AND OTHER CLINICAL GOVERNANCE COMMITTEES.
• OVERSEES PROVIDER PEER REVIEW, CHART AUDITS, AND PERFORMANCE EVALUATIONS TO ENSURE COMPLIANCE WITH CLINICAL STANDARDS, DOCUMENTATION REQUIREMENTS, AND ORGANIZATIONAL POLICIES.
• MONITORS CLINICAL QUALITY METRICS, PATIENT OUTCOMES, UTILIZATION TRENDS, AND PROVIDER PERFORMANCE; COLLABORATES WITH LEADERSHIP TO IMPLEMENT IMPROVEMENT PLANS AS NEEDED.
• PARTNERS WITH EXECUTIVE LEADERSHIP, FINANCE, OPERATIONS, AND CARE MANAGEMENT TEAMS TO IMPROVE PERFORMANCE UNDER PAYER CONTRACTS AND ALTERNATIVE PAYMENT MODELS.
• ENSURES COMPLIANCE WITH HEALTH RESOURCES AND SERVICES ADMINISTRATION REQUIREMENTS, CLINICAL LABORATORY IMPROVEMENT AMENDMENTS STANDARDS, AND OTHER APPLICABLE REGULATORY REQUIREMENTS.
• PROMOTES EVIDENCE-BASED PRACTICE, PREVENTIVE CARE, CHRONIC DISEASE MANAGEMENT, HEALTH EQUITY, AND REDUCTION OF HEALTH DISPARITIES.