Medical Director

About the role

The Medical Director will partner with cross-functional teams and senior leaders to deliver innovative and high-quality care in the home and community for high-need, high-risk, high-utilizing patients. The role requires a leader with a proven track record of innovation, achievement of measurable goals, and exceptional clinical competencies. The candidate has a proactive role in the marketplace and with our patients: delivering care directly and providing clinical oversight to the members of our Interdisciplinary Care Team.

Responsibilities

• Takes initiative in shaping clinical direction and driving the delivery of high-quality care, while motivating and leading interdisciplinary teams.
• Works effectively across departments and with external stakeholders to ensure integrated, patient-centered care.
• Able to navigate a rapidly evolving work environment, adjust strategies as needed, and embrace new methods of care delivery.
• Demonstrates ownership of both clinical outcomes and team performance, ensuring high-quality care for patients.
• Consistently demonstrates compassion and understanding toward patients and team members, recognizing the complexities of their needs.
• Clearly articulates clinical goals, challenges, and changes to both technical and non-technical stakeholders, fostering transparency and collaboration.
• Prioritizes patient needs and ensures decisions are made with the goal of improving patient health and quality of life.

Requirements

• Doctor of Medicine degree from a recognized medical school program
• Must possess a current, unrestricted medical license in the State(s) of interest
• Board Certified in Internal Medicine, Family Medicine or in related primary/specialty care
• Minimum three years of experience practicing in a direct patient care environment
• Previous medical leadership and teaching experience preferred
• Expertise in population-based medicine and quality improvement principles
• Experience with managing patient with complex needs, including behavioral health and substance use diagnoses
• Strong healthcare management acumen, including working knowledge of current U. S. payer and provider landscape
• Must be able to positively interact with other clinicians, senior management, patients and their families, and all levels of medical and non-medical professionals
• The high sense of urgency and can-do attitude required
• Strong communication and problem-solving skills - will proactively and thoroughly communicate with other members of the team and seek input and guidance to solve tough problems
• Technical acumen with EMR system (Athena experience a plus)

Qualifications

• In-depth knowledge of medical practice, population health, and the application of medical principles to high-need patient populations
• Proven ability to lead and manage clinical teams, providing oversight, mentorship, and direction to ensure optimal patient care
• Ability to analyze complex situations and develop effective, data-driven solutions to improve patient care and operational efficiency
• Expertise in working with cross-functional teams, fostering effective partnerships with diverse healthcare professionals to achieve the best patient outcomes
• Deep understanding of healthcare payer and provider systems, policies, and regulations to ensure effective service delivery
• Skilled in the application of quality improvement methods to continuously enhance care delivery processes and outcomes
• Experience with EMR systems (Athena preferred) and the ability to leverage technology to improve care coordination and patient outcomes
• Ability to interact with key stakeholders, including patients, families, senior management, and external partners, to align on goals and drive operational success

Skills

• Doctor of Medicine degree from a recognized medical school program
• Current, unrestricted medical license in the State(s) of interest
• Board Certified in Internal Medicine, Family Medicine or in related primary/specialty care
• Three years of experience practicing in a direct patient care environment
• Previous medical leadership and teaching experience preferred
• Expertise in population-based medicine and quality improvement principles
• Experience with managing patient with complex needs, including behavioral health and substance use diagnoses
• Strong healthcare management acumen, including working knowledge of current U. S. payer and provider landscape
• Positive interaction with other clinicians, senior management, patients and their families, and all levels of medical and non-medical professionals
• The high sense of urgency and can-do attitude required
• Strong communication and problem-solving skills - will proactively and thoroughly communicate with other members of the team and seek input and guidance to solve tough problems
• Technical proficiency with EMR system (Athena experience a plus)

Benefits

Upward Health offers competitive benefits to support the health and well-being of our employees. These benefits may include:

• Health insurance
• Retirement savings plan
• Flexible spending accounts
• Employee assistance programs
• Professional development opportunities
• Wellness programs

Pay

NY pay range: $250,000 USD - $250,000 USD

Schedule

This is a primary remote role, but residence in the state of interest is required. Approximately 20% of your time will be doing direct patient care.

Upward Health Core Values

At Upward Health, we believe in creating a culture that fosters growth, innovation, and inclusivity. Our core values guide us in everything we do:

• Empathy
• Integrity
• Collaboration
• Innovation
• Excellence

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