Medical Director

Urban League Free Clinic The Medical Director leads all medical and clinical operations of the Urban League of Greater Philadelphia's Free Clinic, established to serve underserved populations in Philadelphia. The clinic will provide a medical home for individuals who do not have access to affordable healthcare and too often delay treatment or rely on hospital emergency departments for care.

About The Center For Community Well-Being & Urban League Free Clinic

The Urban League of Greater Philadelphia is launching the Center for Community Well-Being, a first-of-its-kind comprehensive health and social services hub in West Philadelphia designed to address the full spectrum of factors that influence individual and community health. Opening in 2027, the Center will bring together healthcare, workforce development, housing counseling, entrepreneurship support, financial empowerment, education, and community resources under one roof.

At the heart of the Center will be Philadelphia's first full-time free primary care clinic dedicated exclusively to serving uninsured adults. The clinic will provide high-quality, compassionate, evidence-based primary care at no cost to patients. Through strong healthcare partnerships, volunteer clinicians, and coordinated access to laboratory, diagnostic, and specialty services, the clinic will improve health outcomes, reduce preventable emergency department utilization, and advance health equity in Philadelphia.

Responsibilities

• Lead and oversee all clinical operations of the free clinic, including developing and implementing clinical protocols, policies, and procedures.
• Provide medical oversight, expertise, and leadership to ensure delivery of high-quality healthcare services.
• Supervise, mentor, and support a multidisciplinary team of physicians, nurses, medical assistants, and volunteers.
• Conduct regular reviews of patient care standards to maintain compliance with medical regulations and clinical best practices.
• Provide direct clinical care to patients, including performing physical exams, diagnosing and treating illnesses, prescribing medications, and developing care plans.
• Ensure that patient care is culturally sensitive and equitable, particularly in addressing the needs of marginalized communities.
• Collaborate with community leaders and public health organizations to develop and deliver health education programs tailored to the local population.
• Engage in outreach efforts to raise awareness about available services and improve community health outcomes.
• Work closely with the CEO and clinic staff to expand healthcare services based on community needs, including preventive care, chronic disease management, mental health services, and women's health.
• Track and evaluate program outcomes, including patient satisfaction, quality of care, and clinical performance metrics.
• Ensure compliance with all federal, state, and local healthcare regulations, including licensing, privacy laws (e.g., HIPAA), and reporting requirements.
• Oversee clinic accreditation processes and ensure that the clinic meets all necessary standards for safety and quality.
• Collaborate with the Chief Financial Officer to manage the clinic's budget, identify funding opportunities, and allocate resources effectively to optimize care delivery.
• Oversee the procurement and management of medical supplies and equipment.

Requirements

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited medical school.
• Board certification in a primary care specialty (e.g., Family Medicine, Internal Medicine) strongly preferred.
• Active and unrestricted medical license to practice in Pennsylvania.
• 2 to 5 years of experience in clinical practice, including leadership or administrative experience.
• Experience working in community-based healthcare or free clinics is a plus.
• Strong leadership and team management skills.
• Ability to work with diverse populations, including economically disadvantaged and marginalized communities.
• Excellent interpersonal, communication, and organizational skills.
• Familiarity with electronic medical records (EMR) systems.
• Passion for social justice and commitment to health equity.

Skills

• Clinical expertise across primary care, including diagnosis, treatment, prescribing, and care planning for diverse patient populations.
• Healthcare regulatory and compliance knowledge, including HIPAA, state licensing requirements, and clinic accreditation standards.
• Clinical quality and program management, with the ability to set protocols, track performance metrics, and evaluate patient care outcomes.
• Culturally competent, equity-centered care delivery for economically disadvantaged and marginalized communities.
• Clinical team leadership and supervision, including mentoring physicians, nurses, medical assistants, and volunteer staff.
• Budget and resource management, including medical supply procurement and stewardship of allocated funds.
• Community and public health partnership-building, including outreach and health education program development.
• Patient safety and risk management, including infection control and clinical best practices.

Organizational Competencies

• Community Centered
• Communication
• Empathy & Compassion
• Collaboration
• Adaptability
• Learning Centered
• Initiative

Leadership Competencies

• Values & Prioritizes Inclusivity
• Emotional Intelligence
• Developing Others
• Decision Making
• Problem Solving
• Change Management

Benefits

• Hybrid work location
• Retirement Plan
• Open Office Space Located in center city Philadelphia
• Paid Time Off
• Medical/Dental/Vision
• Paid Holidays
• Life Insurance
• Short-term/Long-term disability

Schedule

• Full-Time Position
• Hybrid
• Some Weekends
• Some Evenings

Supervisory Responsibilities

• Physicians
• Nurses
• Medical Assistants
• Volunteer Clinical Staff

Physical Demands and Work Environment

Physical demands

While performing the duties of this job, the employee is regularly required to stand, walk, and sit for extended periods; use hands to examine patients and operate medical instruments and equipment; and communicate verbally with patients and staff. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The role may involve exposure to bodily fluids and infectious materials, requiring use of standard personal protective equipment (PPE).

Work environment

Work is primarily performed in a clinical/medical office setting. The noise level is usually low to moderate, and the employee may be exposed to communicable diseases and other conditions common to a clinical environment.