Medical Director

About the role

Join Us on Our Mission to Transform Healthcare!

Responsibilities

• Provide leadership, oversight and support for the team to drive day-to-day execution against critical priorities to enable high-quality care, a great patient experience, engagement across the team and a best-in-class culture
• Set the curve for Care team and across Care Centers through clear understanding and execution to deliver care in the Hopscotch care model, a commitment to results, quality and excellence and by executing against key workflows and processes to enable the model
• Management of Providers including ensuring all Providers complete administrative tasks and utilize indirect care hours appropriately, managing their panels and completing documentation
• Partner with the Care Center Manager to outperform against target metrics and outcomes, including patient experience, STARS/HEDIS, care coordination, utilization and cost of care, through collaboration and engagement of your clinical care team
• Provide high-quality patient care in the comprehensive and interdisciplinary care model of Hopscotch health to deliver best-in-class outcomes and results for your dedicated patient panel
• Provide direct oversight of your clinical care team, including Hopscotch Advanced Practitioner, Medical Assistant, Care Manager, Community Health Worker and others
• Support the Hopscotch mission and vision through your leadership around talent and culture, clinical innovation and compliance/best practices to enable success
• Represent Hopscotch Health in the community and provides community-based education, engagement, and participation in events such as health fairs/conferences

Requirements

You’ll be a great fit for this position if you have 5+ years of post-Residency experience and have experience in managing teams. You must be Board Certified in Internal Medicine or Family Medicine, have an active, non-probationary North Carolina state medical license (or willingness to obtain), and be authorized to work in the US. An ideal candidate will also have:

• Familiarity with innovative clinical models, specifically those that serve high acuity members
• Experience with the Medicare population, including in-home care as well as documentation and compliance requirements
• Experience caring for “at-risk” panel of patients
• Experience using data and insights to drive action in a clinical setting
• Experience leading, teaching, and training others, in both formal and informal ways

Qualifications

• High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture.
• Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
• Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
• Willingness to act with courage, lean into conflict and foster the ‘tough’ conversations that need to happen to support our culture and success together
• A service orientation, demonstrating a patient centric mindset, going above and beyond for patient needs and creating a culture where your entire team does the same

Skills

• Committed to excellence and bring a growth mindset to everything you do
• Patient- and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
• Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Team-first and lead with humility, setting the tone for others to do the same
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments

Benefits

Generous Time Away From Work program
Annual CME funding and dedicated days to use it
NHSC loan repayment options
Opportunities for advancement in a growing organization

Pay

$720 - $1,000 added to employee Health Savings Account annually for eligible health plans

Schedule

Flexible schedule options available for this role!