Medical Director

At Family Services, we are actively supporting our community's mental health. The diverse team of Providers work as part of a multi-disciplinary team at our eight Behavioral Health Centers in Dutchess and Ulster Counties. Offering person-centered and community-informed support to anyone seeking to make a positive change in their lives, no matter their background.

About the role

The Medical Director will provide leadership to the medical staff across all agency New York State-licensed outpatient behavioral health centers, in coordination with and under the supervision of the Vice President for Behavioral Health. This role leads and partners with a multi-disciplinary team of Psychiatrists, Psych NPs, Licensed Clinicians, and RNs to support our community members' right to thrive. This position requires in-person and hybrid work and allocates approximately 75% to leadership/administrative responsibilities, and 25% to clinical time.

As a senior leader, the Medical Director oversees and advances standards of clinical care across the agency’s community-based behavioral health services, including services for individuals across the lifespan (beginning at age 3), substance use harm reduction, and medication-assisted treatment within OMH-licensed programs. The role also includes responsibility for the management and oversight of AOT clients, including related forensic obligations.

Responsibilities

• Clinical & Medical Oversight
  • Establishes, implements, and maintains standards of psychiatric care and clinical practice across all agency Article 31 behavioral health clinics
  • Provides clinical psychiatric services and serves as back-up for other Psychiatrists/Psychiatric Nurse Practitioners
  • Provides clinical consultation and guidance to interdisciplinary staff on psychiatric care
  • Provides oversight and develops Medication Formulary
  • Ensures appropriate clinical supervision and oversight of psychiatric services across programs, in collaboration with clinical leadership
  • Responsible for management and oversight of AOT clients, including related forensic obligations
• People Leadership & Workforce Management
  • Directly supervises Associate Medical Director and Nursing leadership
  • Assists in the recruitment and ongoing evaluation of Psychiatrists/Psychiatric Nurse Practitioners, and RNs
  • Ensures that all medical staff meet productivity goals as established by Agency Leadership, in conjunction with respective clinical directors
• Quality, Compliance, & Risk Management
  • Provides and recommends procedures for the establishment, maintenance, and improvement of standards, protocols, and policies for all OMH-licensed centers
  • Serves as a member of the Quality Improvement Committee and Clinical Incident Review Committee
  • Develops medical procedures for the behavioral health services
• System & Strategic Leadership
  • Serves as Medical Director of Behavioral Health Division, providing system-wide clinical leadership across all agency Article 31 clinics
  • Partners with Agency leadership and direct care staff to design, improve, and expand behavioral health services
  • Contributes to organizational strategy, planning, and performance across programs
  • Leads or supports program expansion and enhancements, including motivating staff and utilizing change management principles effectively
  • Participates in various staff and committee meetings to ensure alignment, coordination, and system consistency
• Education & Organizational Leadership
  • Conducts education and training seminars for behavioral health staff on relevant medical and psychiatric concerns
  • Chairs medical staff meetings
  • Acts as an ambassador for the agency and advances Family Services’ mission and values within the organization and to external stakeholders
• Administrative & General
  • Assumes responsibility for medical program productivity and budget oversight
  • Attends and actively participates in Leadership Meetings
  • Participates in organizational decision making and leads initiatives accordingly
  • Performs related work as required and other duties as assigned

Requirements

• Required:
  • MD or DO with current, unrestricted New York State medical license
  • Board Certified or Board Eligible in Psychiatry (ABPN)
  • DEA registration and eligibility for Medicare/Medicaid enrollment
  • A minimum of five years of post-residency clinical experience in psychiatry, with demonstrated leadership or supervisory responsibility
• Preferred:
  • 5+ years of leadership experience in behavioral health settings
  • Experience overseeing multi-site or system-level outpatient programs
  • Strong knowledge of New York State OMH regulations and Article 31 programs
  • Experience in community mental health or nonprofit settings
  • Demonstrated experience in quality improvement, clinical governance, or regulatory compliance
  • Experience working with AOT populations or forensic behavioral health systems

Skills and Abilities

• Demonstrated clinical expertise in psychiatry and evidence-based behavioral health care
• Strong leadership skills, with the ability to supervise, mentor, and develop clinical staff
• Familiarity with New York State Office of Mental Health (OMH) regulations and Article 31 programs, or the ability to quickly develop subject matter expertise
• Strategic thinking with ability to support system-level initiatives and service expansion
• Experience with quality improvement, risk management, and clinical best practices
• Ability to collaborate effectively across interdisciplinary teams and with senior leadership
• Excellent written and verbal communication skills, with the ability to influence and engage diverse stakeholders
• Commitment to person-centered, recovery-oriented care, and alignment with NYS MHOTRS values
• Proficiency with electronic health records (EHR) and use of data to inform clinical and operational decision-making
• Strong organizational and administrative skills, with the ability to manage multiple priorities across a multi-site system
• Effective time management skills and ability to balance clinical, administrative, and leadership responsibilities

Essential Requirements

• Ability to travel to agency locations across three counties (Dutchess, Ulster, Orange) on an as-needed basis
• Must be eligible for NY state Medicaid and Medicare
• NYS medical license
• ABPM Board Certification

Benefits

• Medical, dental, and vision coverage
• 403(b) retirement plan with employer match up to 5%
• Generous paid vacation, holiday, sick, and personal time package (3 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year, and 4 personal days per year)
• Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off
• Group term life and long-term disability insurance
• Supplemental life insurance & accidental death and dismemberment coverage (AD&D)
• Supplemental insurance through Aflac
• Employee assistance program (EAP)
• Pet insurance
• Eligibility for the Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) through HRSA, where student loan repayment funds are provided in exchange for a work commitment at a STAR LRP-approved facility (applications typically available once per year, subject to availability and need)
• Additional opportunities for Student Loan Repayment programs as federal and state funding allows

Pay

$350,000 - $375,000 annually based on experience

Schedule

Full-Time, Hybrid, Permanent, Mon-Fri, 40 hours per week

Reports To: Vice President for Behavioral Health

Location: Dutchess and Ulster counties

Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger, safer Hudson Valley. Founded in 1879, our program areas include Behavioral Health, Victim Services, Family Programs, Youth Services, Community Safety, and Prevention. We welcome the unique contributions from our team when it comes to culture, ethnicity, race, sex, gender identity and expression, nation of origin, languages spoken, color, religion, sexual orientation, and beliefs.