Medical Director

About the role

As an experienced veterinarian and the Medical Director of our ASPCA Community Veterinary Clinic, you’ll shape clinical standards and lead a mission-driven medical team expanding access to high-quality care for pets and families who need it most. This role combines meaningful impact, hands-on practice, and sustainable work-life balance — with no sales pressure, revenue targets, on-call shifts, overnights, or after-hours emergencies. You’ll focus on medical leadership, preventive care, mentorship, and high-quality, high-volume spay/neuter surgery while leading with purpose in the community.

Responsibilities

• Ensure high-quality, high-volume medicine, surgery, and nursing care are provided at the ASPCA’s CVC according to CM’s standard operating procedures (SOPs) and guidelines, working in concert with the Regional Medical Director, Regional Director of Nursing, and onsite Medical Managers.
• Establish clear clinical expectations, review performance and outcome data, identify gaps or trends, and implement corrective actions with defined owners and timelines.
• Ensure that all medical staff receive training and have mastered the skills to handle patients in a low stress manner, and that they implement these handling techniques consistently.
• Ensure all medical staff are trained and demonstrate competency in low-stress patient handling; address inconsistent practice through coaching, retraining, or performance management.
• Ensure clinic operations staff understand and consistently perform their role in creating a calm environment that supports patients’ behavioral and mental health.
• Shape, champion, and support the adoption of new medical protocols in partnership with regional medical and nursing leadership; lead clinic-level implementation through clear communication, training, change management, and follow-up.
• Train, assess, and mentor veterinarians to provide preventative care and treat common conditions on an outpatient basis following CM protocols, concentrating on signalment, medical history, and physical exam to guide decision making and conserve resources.
• Train, assess, and mentor veterinarians in high-quality, high-volume spay/neuter (HQHVSN) techniques.
• Ensure veterinary student externs, ASPCA interns, and residents receive consistent instruction in Community Medicine protocols and philosophy; develop clinic veterinarians’ mentoring capability.
• Maintain a visible floor presence, make timely decisions about daily clinic flow, provide real-time feedback, and resolve or escalate barriers to safe, efficient care.
• Serve as the responsible veterinarian for the clinic’s DEA certificate and ensure secure storage,